Senior Software Engineer

Chubb•Philadelphia, PA

About The Position

The Software Engineer, Client Data Services supports client data integration, file-based workflows, reporting automation, and production issue resolution. The role partners with engineering, infrastructure, operations, and client teams to support reliable data movement, accurate file processing, and timely service delivery. The position reports to the Client Data Services Manager. The role builds and supports file-based client integrations; troubleshoots data flows, transmissions, and processing exceptions; and supports SFTP setup, authentication, SSH key generation, and certificate renewals. It also monitors recurring jobs and data loads, investigates failures, supports production incidents, and helps generate, validate, and transform structured data files and reports. The position contributes to automation and process improvements that reduce manual work and improve reliability. ESIS, a Chubb company, provides claim and risk management services to commercial clients. The pay range is $90,000–$143,000, with the specific offer dependent on skills and other factors. The role may also be eligible for a discretionary annual incentive program. Chubb offers a comprehensive benefits package; the posting directs candidates to its careers website for details. The pay range may be adjusted for applicable geographic differentials. Employment-based sponsorship is not available; applicants must be authorized to work in the U.S. without current or future sponsorship.

Requirements

Bachelor’s degree in Computer Science, Information Systems, Data Analytics, Engineering, or a related field, or equivalent practical experience.
3–5 years of experience in software engineering, technical operations, application support, or systems integration.
Experience with file-based integrations, data processing, or production support.
Working knowledge of SFTP, SSH, authentication workflows, and connectivity troubleshooting.
Experience with API authentication, encryption, and certificates.
Strong SQL, Excel, and structured data analysis skills.
Experience with data mapping, source-to-target analysis, and validation of file outputs against database records.
Ability to troubleshoot issues across systems and collaborate with cross-functional technical teams.
Strong communication, documentation, and problem-solving skills.
Ability to balance hands-on technical work with cross-team coordination.
Demonstrated interest in automation and process improvement opportunities.
Strong analytical and debugging skills.
Effective attention to detail and a collaborative working style.
Legally authorized to work in the U.S. without current or future employment-based sponsorship.

Nice To Haves

Experience in insurance technology, claims systems, or client reporting environments.

Responsibilities

Build, maintain, and support file-based client data integrations.
Troubleshoot inbound and outbound data flows, transmission failures, and processing exceptions.
Support SFTP connection setup, authentication workflows, SSH key generation, and certificate renewal activities.
Partner with infrastructure and security teams to resolve access, firewall, and connectivity issues.
Monitor recurring jobs, data loads, and file delivery processes.
Investigate failures, identify root causes, and implement corrective actions.
Support production incidents involving reporting, file generation, and system dependencies.
Coordinate with engineering and operations teams to support timely resolution and service continuity.
Generate, validate, and transform structured data files for clients, vendors, and internal systems.
Support automation of recurring operational tasks and reporting workflows.
Assist with baseline file creation, historical reporting, loss runs, exit files, and note feeds.
Recommend and implement process improvements to reduce manual intervention and improve reliability.