Senior Software Engineer, DNS

Cisco•Rtp, NC

23h•Onsite

About The Position

The Cisco Common Platform Services (CCPS) organization is transforming how Cisco delivers software-as-a-service by providing a modern, consistent, and secure platform for all. With demonstrated ability, our global team brings innovative methodologies to building and managing hybrid cloud environments. We focus on platform management services, continuously evaluating infrastructure and operations to ensure efficiency and precision. Our expertise in IaaS and PaaS, combined with repeatable and portable delivery models, enables the rapid and secure deployment of applications. Within CCPS, the Cloud Software & Solutions (CSS) group designs and develops cloud platforms with an emphasis on quality, stability, simplification, user experience, scalability, performance, and portability. We are looking for a DNS Engineer to join our team for the DNS engineering, automation, and continuous improvement of enterprise DNS platforms and services. As a Software Engineer, you will help design, build, and evolve enterprise DNS architecture spanning authoritative and recursive DNS, forwarding, delegation, and service integrations. You will modernize the platform by improving provisioning, configuration management, validation, monitoring, and recovery through infrastructure as code and automation frameworks. Your work will strengthen the reliability, performance, security, and maintainability of critical DNS services at scale. Through global Tier 3 support, you will troubleshoot complex issues involving resolution behavior, zone design, DNSSEC, caching, delegation models, and integration dependencies. You will also collaborate with software, network, cloud, and security teams to deliver resilient DNS solutions for new services and platform changes.

Requirements

Bachelor’s degree with 6+ years or Master’s degree with 4+ years of experience in software development, systems engineering, or cloud/platform engineering.
Experience designing, implementing, or operating DNS services, including authoritative and recursive DNS, delegation, forwarding, caching, and DNS record behavior.
Experience developing infrastructure automation using Python and tools such as Ansible, Terraform, or equivalent infrastructure-as-code technologies.
Experience administering Linux environments and diagnosing issues across DNS, networking, and distributed systems.
Experience using AI-assisted tools to automate routine tasks, support technical troubleshooting, and improve software or infrastructure engineering workflows.

Nice To Haves

Experience with DNSSEC, GSLB, Anycast DNS, and hybrid cloud DNS patterns.
Experience integrating DNS with IPAM, DHCP, cloud networking, and platform automation.
Familiarity with Kubernetes CoreDNS.
Familiarity with CI/CD, policy-based automation, and engineering validation frameworks.
Experience working in regulated, security-sensitive, or large enterprise environments.

Responsibilities

Design, build, and evolve enterprise DNS architecture spanning authoritative and recursive DNS, forwarding, delegation, and service integrations.
Modernize the platform by improving provisioning, configuration management, validation, monitoring, and recovery through infrastructure as code and automation frameworks.
Strengthen the reliability, performance, security, and maintainability of critical DNS services at scale.
Through global Tier 3 support, troubleshoot complex issues involving resolution behavior, zone design, DNSSEC, caching, delegation models, and integration dependencies.
Collaborate with software, network, cloud, and security teams to deliver resilient DNS solutions for new services and platform changes.

Benefits

medical, dental and vision insurance
a 401(k) plan with a Cisco matching contribution
paid parental leave
short and long-term disability coverage
basic life insurance
10 paid holidays per full calendar year
plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday
paid year-end holiday shutdown
4 paid days off for personal wellness determined by Cisco
16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees (non-exempt employees)
flexible vacation time off program (exempt employees)
80 hours of sick time off provided on hire date and each January 1st thereafter
up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer
annual bonuses (for non-sales roles)
performance-based incentive pay on top of their base salary (for sales roles)