Senior Small CL Sales Manager (San Francisco)
About The Position
The Hanover’s Small Commercial department is seeking a Senior Small Commercial Sales Manager to join its growing team in the East Bay/San Francisco. This full-time, exempt role is responsible for driving new business flow for small commercial accounts under $50,000 by educating and working with agency staff and communicating the company’s risk appetite. The role also builds relationships with key agencies and partners with Specialty and Middle Market Underwriters to support growth and retention. The manager works with Account Managers to generate small commercial new business and may bind small accounts in an agent’s office when needed. The role supports development of the targeted business mix with the small commercial underwriting team and applies sound underwriting practices, pricing knowledge, sales and marketing skills, and knowledge of regional goals and local market trends. Success is measured by new business submission flow from targeted agents, growth and profitability of the small commercial team, business mix, and agency relationships. The Hanover supports career development through on-the-job experiences, personalized coaching, and learning and development programs.
Requirements
- Bachelor’s degree.
- 3–5 years of Commercial Lines Underwriting and/or Marketing experience, preferably with an established carrier.
- Well-developed sales and marketing skills and a proven track record of developing new business.
- Proficiency with Microsoft Office Suite and ability to learn internal Customer and Agency Account Management systems.
Nice To Haves
- Professional designation such as CPCU or CIC.
Responsibilities
- Drive small commercial new business flow by educating and working with agency staff and communicating the company’s risk appetite.
- Build and maintain relationships with key agencies and assigned agents.
- Partner with Specialty and Middle Market Underwriters to support growth and retention.
- Work with Account Managers to produce small commercial lines new business and drive submission flow.
- Bind small accounts in an agent’s office when needed.
- Work with the small commercial underwriting team to develop the targeted mix of business.
- Use sound judgment to evaluate issues and information, identify alternatives, and implement solutions that deliver services and value.
- Communicate persuasively and influence producers and agents to support desired products and services while maintaining trust and cooperative relationships.
- Apply negotiating techniques to obtain commitment, compromise, or settlement in support of mutual goals.
- Plan and organize work effectively, adapt to changing demands, and maintain performance under stress.
- Apply underwriting concepts and procedures, including exposure and hazard identification and control, pricing practices, and assigned lines’ underwriting principles within established limits and authority.
- Stay current with industry information and local market trends.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- 401(k) with company match
- Tuition reimbursement
- Paid time off
- Company-paid holidays
- Flexible work arrangements
- Cultural Awareness Day in support of IDE
- On-site medical/wellness center (Worcester only)
- Annual bonus may be available, potentially as a general bonus, sales incentive, or short-term incentive.
- Long-term incentive or spot recognition awards may be available.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
