Auto Finance Platform Senior Site Reliability Engineer

Wells Fargo•Columbus, OH

1d•$100,000 - $163,000•Hybrid

About The Position

Wells Fargo is seeking a Senior Software Engineer in our Platform Management Group as part of Consumer Technology. The Consumer Technology (CT) Auto Finance Platform organization is seeking a Senior Site Reliability Engineer (SRE) to support our Servicing and Recovery product area. This role is responsible for ensuring the reliability, availability, and performance of critical production services through strong ownership of production operations, observability, incident response, and change management practices. In addition, you will help lead the adoption of Wells Fargo’s AI-enabled tools and capabilities, identifying innovative ways to enhance operational support, streamline processes, and improve production outcomes. This position offers the opportunity to work at the intersection of reliability engineering, automation, and emerging technologies while partnering with teams across the organization to drive continuous improvement. If you are passionate about operational excellence, technology innovation, and solving complex challenges at scale, this role provides a unique opportunity to make a significant and lasting impact on both the platform and the business.

Requirements

4+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Nice To Haves

3+ years experience troubleshooting and systems administration experience across multiple OS Platforms: Solaris, AIX, PKS, Kubernetes, OpenShift, Linux, Windows, VMware
2+ years experience with web platforms: Tomcat, Weblogic, WebSphere
2+ years experience with database technologies: SQL Server, Cassandra DB, Oracle, Postgres SQL , MongoDB
2+ years experience with Observability tools: AppDynamics, Prometheus, Grafana
2+ years experience using logging/monitoring tools: Elastic, Splunk, Netcool
3+ years of software development experience with languages such as Perl, Python, Java, JavaScript, Ruby, JSON, Angular, NodeJS
2+ years experience with Automation Scripting: Bash, Shell, Ansible, Terraform, Azure DevOps
1+ year of experience with Cloud technologies: Pivotal, Azure, AWS, GCP, etc
2+ years Incident Management experience
2+ years experience using JIRA.
1+ years experience with AIOPs tools: BigPanda etc
Experience with one or more CI/CD Pipeline (Github, Jenkins) and Automation tools: Gradle, Maven, Git, Ansible, Puppet
Experience with AI Tools, Agentic Agents, Skills, MCP Servers, etc.

Responsibilities

Lead moderately complex initiatives and deliverables within technical domain environments
Contribute to large scale planning of strategies
Design, code, test, debug, and document for projects and programs associated with technology domain, including upgrades and deployments
Review moderately complex technical challenges that require an in-depth evaluation of technologies and procedures
Resolve moderately complex issues and lead a team to meet existing client needs or potential new clients needs while leveraging solid understanding of the function, policies, procedures, or compliance requirements
Collaborate and consult with peers, colleagues, and mid-level managers to resolve technical challenges and achieve goals
Lead projects and act as an escalation point, provide guidance and direction to less experienced staff