Senior Platform Reliability Engineer

Manulife•Waterloo, ON

1d•CA$113,000 - CA$163,000•Hybrid

About The Position

Join Manulife Global Wealth & Asset Management (GWAM) and help power critical cloud platforms that enable data, analytics, and AI across the organization. We're looking for a Senior Platform Reliability Engineer to lead the reliability, performance, and evolution of our Azure-based platform ecosystem, including Kubernetes, CI/CD pipelines, and modern PaaS services.

Requirements

Hands-on experience with Azure Cloud, AKS, CI/CD pipelines, and Infrastructure as Code (Terraform).
Experience supporting and administering cloud-native platforms in production environments.
Knowledge of Kubernetes, Helm, GitHub Actions, and Azure PaaS services.
Understanding of platform monitoring and observability tools such as New Relic, Azure Monitor, or ADX.
Experience with Agile delivery practices and strong troubleshooting skills.
Passion for automation, continuous improvement, and emerging AI technologies.
Excellent communication and collaboration skills.

Nice To Haves

Azure: AKS, APIM, Redis, Key Vault, Data Factory, Functions
CI/CD: GitHub, GitHub Actions, Terraform, Helm, Flux
Monitoring: New Relic, Azure Monitor, ADX
Databases: PostgreSQL, MongoDB, Cosmos DB, Azure SQL, SQL MI

Responsibilities

Manage and enhance Azure Kubernetes Services (AKS), Azure PaaS resources, and CI/CD pipelines.
Deploy, support, and optimize services such as APIM, Redis, Key Vault, PostgreSQL, AI Foundry, and Storage.
Partner with development teams to onboard and troubleshoot applications in Azure environments.
Build and maintain Infrastructure as Code using Terraform, Helm, Flux, and GitHub Actions.
Drive platform reliability, automation, security, and operational excellence.
Leverage AI and automation to improve efficiency, reduce costs, and enhance platform operations.
Participate in a 24/7 on-call rotation supporting business-critical services.