Senior Site Reliability Engineer

Litera•Denver, CO

1d•Hybrid

About The Position

As a Senior Site Reliability Engineer at Litera, you will drive the reliability, availability, and operational maturity of the production platform. You will partner with Engineering, Infrastructure, Cloud Operations, and Customer Support to reduce manual toil, accelerate incident resolution, and build automation and observability for services operating at scale. The role focuses on developing intelligent tooling, diagnosing complex production issues, and using AI to improve operational workflows. This is a hybrid role based in Denver, Colorado, with an expectation to work in the office at least three days per week. The role supports cloud-native architectures across AWS and Azure and integrates reliability tooling into CI/CD pipelines and operational workflows. The base salary range for Colorado applicants is $115,000 to $150,000 USD, with eligibility to participate in a company bonus plan.

Requirements

At least 7 years of experience in Site Reliability Engineering, Software Engineering, Platform Engineering, DevOps, or a related technical discipline.
Strong software development skills in Python, TypeScript, JavaScript, Java, or C#.
Experience troubleshooting and resolving complex production issues in large-scale distributed systems and SaaS environments.
Hands-on experience building automation tools, operational workflows, and engineering platforms.
Experience with CI/CD pipeline design, deployment automation, and cloud environments such as AWS and/or Azure.
Experience conducting root cause analysis and implementing long-term remediation solutions that improve reliability.

Nice To Haves

Experience with observability and monitoring platforms such as Datadog, Dynatrace, Splunk, New Relic, Azure Monitor, or Amazon CloudWatch.
Background supporting enterprise SaaS platforms in production and improving service reliability and operational maturity.
Familiarity with AI-assisted engineering tools and intelligent automation frameworks.
Experience with infrastructure automation and modern platform engineering practices.

Responsibilities

Design and implement automation to reduce manual operational effort across production environments, including diagnostics, remediation, monitoring, deployment, and service management.
Investigate and resolve complex production incidents across applications, infrastructure, and cloud services; conduct root cause analysis and implement long-term corrective actions.
Build and enhance platform observability through monitoring, alerting, dashboards, and telemetry that provide insight into system health and performance.
Use AI-enabled tools and emerging technologies to develop intelligent troubleshooting, diagnostics, and workflow automation.
Support cloud-native architectures across AWS and Azure, integrating reliability tooling into CI/CD pipelines and operational workflows.
Deliver automated operational reporting and engineering metrics that provide visibility into service health, reliability trends, and platform improvements.