Senior Site Merchandiser

Spiraledge, Inc

2h • $200,000

About The Position

SwimOutlet is seeking a Senior Site Merchandiser to shape and reinvent the shopping experience across SwimOutlet.com, the largest online specialty retailer for swimming and water sports in the United States. The role focuses on creating intuitive, personalized, inspiring customer journeys and rethinking how customers discover, explore, and shop for products.

The successful candidate will combine merchandising expertise, creativity, curiosity, and analytical thinking to develop new approaches to product discovery, navigation, search, filters, recommendations, personalization, and the customer journey. The role also involves exploring AI agents, automation, intelligent personalization, and emerging technologies to create new merchandising capabilities and improve the shopping experience.

The Senior Site Merchandiser will use customer behavior, shopping patterns, and product performance data to identify opportunities, test ideas, and turn insights into action. Through close collaboration with Buying, Planning, Product, Engineering, Marketing, Creative, and Technology, the role will help deliver measurable results, including stronger conversion, customer loyalty, and easier, more confident shopping journeys. The position reports directly to the President and Chief Product Officer.

Requirements

• Demonstrated merchandising expertise.
• Ability to combine creativity and imagination with analytical thinking and execution.
• Ability to turn ambitious ideas into measurable results.
• Curiosity about AI and emerging technology, and interest in applying them to e-commerce and merchandising.
• Ability to challenge conventional thinking, experiment, and learn from results.
• Ability to collaborate across buying, planning, product, engineering, marketing, creative, and technology teams.

Nice To Haves

• Experience building unconventional solutions that produced results.
• Experience creating, improving, or reimagining something using AI, such as an agent, automated workflow, customer insight tool, or personalized experience.
• Ability to demonstrate an original perspective on improving e-commerce shopping experiences.
• Experience using AI to think bigger, work smarter, and solve problems.

Responsibilities

• Reinvent product discovery by rethinking navigation, search, filters, recommendations, and the customer journey.
• Create personalized shopping experiences for different customer types, including competitive swimmers, coaches, swim parents, and beach vacation shoppers.
• Use AI agents, automation, and intelligent workflows to reduce repetitive work and develop new merchandising capabilities.
• Analyze customer behavior, shopping patterns, and product performance, and turn insights into action.
• Experiment with ideas, conduct A/B testing, learn quickly, and continuously improve the shopping experience.
• Collaborate with Buying, Planning, Product, Engineering, Marketing, Creative, and Technology.
• Create easy and engaging shopping experiences that encourage customer loyalty and repeat visits.
• Develop and implement ideas that improve customer discovery, conversion, and confidence in shopping.

Benefits

• Direct access to leadership and an opportunity to influence SwimOutlet's digital shopping experience.
• Freedom to experiment, challenge assumptions, and develop new approaches.
• Close collaboration with cross-functional teams.
• Opportunity to explore AI, automation, intelligent personalization, and emerging technologies.
• Meaningful opportunity to impact the shopping experience of a major swimming and water sports e-commerce destination.
• Compensation up to $200,000 annually.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed