Senior Site Development Manager

Sarah Cannon Research Institute•Work at Home - Tennessee, USA (WTNA), TN

About The Position

As the Senior Site Development Manager, you are a strategic education partner to SCRI-supported research sites, addressing complex and evolving educational needs that cannot be met through standard onboarding or ongoing training programs. The Senior Manager provides targeted, high-impact education and support aligned to site-specific gaps, operational challenges, and regulatory expectations. This role operates in close collaboration with the SCRI Quality team and the Training & Education team to deliver coordinated, efficient, and scalable education solutions that enhance site performance, compliance, and clinical trial execution.

Requirements

A bachelor’s degree, master’s degree preferred
Experience working in oncology clinical research.
Experience in training, education delivery, or quality/audit support
Experience working in a matrixed environment.
Knowledge of ICH GCP, FDA regulations, and compliance expectations
Clinical trial operations across the site lifecycle
Knowledge of adult learning principles and education delivery methods
Knowledge of quality and audit processes in research
Education and facilitation (virtual and in-person)
Ability to simplify complex regulatory and operational topics.
Data interpretation and ability to link KPIs to education needs.
Collaboration and matrixed partnership skills
Communication and influencing without authority.
Problem-solving and adaptability

Responsibilities

Serves as a senior-level education partner supporting oncology research sites across the network.
Delivers targeted, just-in-time education based on site-specific needs, performance trends, and emerging gaps.
Supports (but does not own) onboarding through supplemental education; site-specific onboarding/orientation remains the responsibility of the site.
Collaborates closely with SCRI Quality and Training & Education teams to align content, priorities, and delivery approaches.
Enhances site capability in key areas such as protocol execution, GCP compliance, and operational efficiency.
Manages a flexible portfolio of sites based on complexity and education needs (not a fixed assignment model)
Assess site-specific education needs based on performance data, audit trends, protocol complexity, and leadership feedback.
Develop and deliver focused education sessions (virtual and/or onsite) to address identified gaps.
Provide just-in-time education in response to emerging site needs, regulatory changes, or study-specific challenges.
Reinforce critical concepts such as ICH GCP, protocol adherence, documentation standards, and patient safety.
Own and continuously evolve the SCRI CRC Core Curriculum, aligning foundational and advanced training with regulatory expectations, quality insights, and site performance needs across the network.
Partner with Research Site Partnership leaders and Quality team to identify performance gaps that require education intervention.
Translate KPI trends (e.g., enrollment challenges, deviations, data quality issues) into actionable education plans.
Support sites in implementing improvements through education, coaching, and follow-up reinforcement.
Evaluate effectiveness of education through site feedback and performance improvement indicators.
Partner with SCRI Quality team to align education with audit findings, CAPAs, and risk mitigation efforts.
Collaborate with Training & Education team to ensure consistency with enterprise curriculum and avoid duplication.
Contribute to development or refinement of standardized training materials based on recurring site needs.
Serve as a bridge between enterprise education strategy and real-time site execution.
Provide targeted onboarding support for new staff or new-to-research team members through role-based education.
Deliver foundational and advanced topic training as needed (e.g., informed consent, AE/SAE reporting, source documentation)
Serve as a subject matter resource for complex research operations topics.
Stay current on regulatory guidance (FDA, ICH GCP), oncology trial trends, and best practices.
Provide guidance during complex study start-up or execution phases when additional education is required.