Senior Site Development Manager

McKesson • Work at Home - Tennessee, USA (WTNA), TN

4d

About The Position

As the Senior Site Development Manager, you are a strategic education partner to SCRI-supported research sites, addressing complex and evolving educational needs that cannot be met through standard onboarding or ongoing training programs. The Senior Manager provides targeted, high-impact education and support aligned to site-specific gaps, operational challenges, and regulatory expectations. This role operates in close collaboration with the SCRI Quality team and the Training & Education team to deliver coordinated, efficient, and scalable education solutions that enhance site performance, compliance, and clinical trial execution.

Requirements

• A bachelor’s degree
• Experience working in oncology clinical research.
• Experience in training, education delivery, or quality/audit support
• Experience working in a matrixed environment.
• Knowledge of ICH GCP, FDA regulations, and compliance expectations
• Clinical trial operations across the site lifecycle
• Knowledge of adult learning principles and education delivery methods
• Knowledge of quality and audit processes in research
• Education and facilitation (virtual and in-person)
• Ability to simplify complex regulatory and operational topics.
• Data interpretation and ability to link KPIs to education needs.
• Collaboration and matrixed partnership skills
• Communication and influencing without authority.
• Problem-solving and adaptability

Nice To Haves

• master’s degree preferred

Responsibilities

• Serves as a senior-level education partner supporting oncology research sites across the network.
• Delivers targeted, just-in-time education based on site-specific needs, performance trends, and emerging gaps.
• Supports (but does not own) onboarding through supplemental education; site-specific onboarding/orientation remains the responsibility of the site.
• Collaborates closely with SCRI Quality and Training & Education teams to align content, priorities, and delivery approaches.
• Enhances site capability in key areas such as protocol execution, GCP compliance, and operational efficiency.
• Manages a flexible portfolio of sites based on complexity and education needs (not a fixed assignment model)
• Assess site-specific education needs based on performance data, audit trends, protocol complexity, and leadership feedback.
• Develop and deliver focused education sessions (virtual and/or onsite) to address identified gaps.
• Provide just-in-time education in response to emerging site needs, regulatory changes, or study-specific challenges.
• Reinforce critical concepts such as ICH GCP, protocol adherence, documentation standards, and patient safety.
• Own and continuously evolve the SCRI CRC Core Curriculum, aligning foundational and advanced training with regulatory expectations, quality insights, and site performance needs across the network.
• Partner with Research Site Partnership leaders and Quality team to identify performance gaps that require education intervention.
• Translate KPI trends (e.g., enrollment challenges, deviations, data quality issues) into actionable education plans.
• Support sites in implementing improvements through education, coaching, and follow-up reinforcement.
• Evaluate effectiveness of education through site feedback and performance improvement indicators.
• Partner with SCRI Quality team to align education with audit findings, CAPAs, and risk mitigation efforts.
• Collaborate with Training & Education team to ensure consistency with enterprise curriculum and avoid duplication.
• Contribute to development or refinement of standardized training materials based on recurring site needs.
• Serve as a bridge between enterprise education strategy and real-time site execution.
• Provide targeted onboarding support for new staff or new-to-research team members through role-based education.
• Deliver foundational and advanced topic training as needed (e.g., informed consent, AE/SAE reporting, source documentation)
• Serve as a subject matter resource for complex research operations topics.
• Stay current on regulatory guidance (FDA, ICH GCP), oncology trial trends, and best practices.
• Provide guidance during complex study start-up or execution phases when additional education is required.

Benefits

• Total Rewards package that includes comprehensive benefits to support physical, mental, and financial well-being.
• competitive compensation package
• annual bonus or long-term incentive opportunities may be offered

What This Job Offers

• Job Type: Full-time
• Career Level: Senior