Senior ServiceNow ITOM Consultant / Lead Architect
About The Position
We are seeking a dedicated professional to drive operational excellence and enhance productivity for employees and service desks by delivering comprehensive solutions. A critical and primary focus for this role will be getting the Configuration Management Database (CMDB) fully functional first. Once a healthy CMDB foundation is established, this person will be responsible for the proper integration of ITOM capabilities. The ideal candidate will manage end-to-end solutions across the entire project lifecycle, from initial planning to full-scale implementation and steady-state enhancement.
Requirements
- Extensive CMBD experience
- ITOM
- ITSM
- ITIL
- Strong Communication and Stakeholder Skills
Responsibilities
- Getting the Configuration Management Database (CMDB) fully functional
- Responsible for the proper integration of ITOM capabilities
- Manage end-to-end solutions across the entire project lifecycle, from initial planning to full-scale implementation and steady-state enhancement
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
