Senior Service Desk Analyst
TEKsystems•New York, NY
•$40 - $45•Hybrid
About The Position
The Analyst will provide technical and application support for the largest healthcare provider in NYC, demonstrate competent IT literacy and ability to support the technology and applications in the functional areas (Clinical, Business Applications, Financial and Infrastructure Applications) the person in this role is responsible for the on-going support at level 2.
Requirements
- Help desk
- Help desk support
- Active directory
- Servicenow
- Technical support
- supervisory skills
- documentation
- budget planning
Responsibilities
- Plan, assigns and reviews the work of subordinates.
- Directs the preparation of cost estimates for current and proposed projects, reflecting the cost of equipment, man and machine hours required.
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
