Senior Security Supervisor-Security Department-Harlem Health Center-Full Time/Days

Mount Sinai Health System•New York, NY

3d•$65,193 - $97,790

About The Position

The Senior Security Supervisor assumes command of Security operations for an assigned tour to protect and safeguard Medical Center staff, patients, visitors, and property. The role supervises and assigns work to Security Supervisor II’s, Coordinators, and Security Officers. The supervisor oversees staffing, training, equipment, policies, incident documentation, employee performance, and communications throughout the assigned tour, and responds to serious security situations in coordination with non-security personnel.

Requirements

High school graduate.
Six months of security-related training.
New York State Security Guard License, issued by the NYS Department of State.

Responsibilities

Assign daily work and posts to Security personnel based on department priorities and supervise personnel in the field and office during the assigned tour.
Adjust assignments during emergencies, instruct personnel on their duties, and test their knowledge of responsibilities.
Conduct performance evaluations, recommend promotions, schedule and approve vacations and days off, and apportion workloads among tour members.
Ensure enough personnel are trained for assignments requiring specific skills and evaluate assignment effectiveness and training needs.
Oversee the distribution, use, serviceability, and care of Security Department equipment, including alarms.
Report deficiencies to the Director of Security or Security Operations Manager and provide input on day-to-day operational policies.
Implement policies, procedures, directives, and orders, and communicate current requirements to Security Department personnel.
Ensure significant security-related incidents are documented; review incident, theft, and supervisor activity reports for completeness and accuracy.
Prepare investigative reports concerning neglect of duty or improper performance, initiate disciplinary action when warranted, and examine departmental records for accuracy.
Inspect personnel appearance and initiate or review uniform replacement requests.
Cooperate with other departments and agencies and keep Mount Sinai departments informed of conditions affecting them.
Maintain working knowledge of Security Department operations during emergencies and respond to and direct Security personnel in serious situations.
Supervise the distribution and security requirements of employee paychecks and conduct grievance hearings as required.
Maintain adequate staffing under established models and ensure equitable distribution of posts, overtime, and time off.
Promote proactive security through security reminders, positive contacts, education, and crime prevention.
Conduct quality assurance evaluations and provide formal and informal training to maintain a properly trained force.
Address uniform and equipment needs, appearance standards, and cleanliness and maintenance of work sites and locker rooms to support morale and the workplace environment.
Coordinate semiannual team meetings between field supervisors, coordinators, and tour members to exchange ideas and improve communication.
Provide input on operational issues, complete timely and considered subordinate evaluations, and take positive steps to recognize and resolve complaints.
Maintain liaison with non-security personnel during serious situations and ensure complete reporting and documentation.