Senior Security & Data Analyst

Manhattan Associates•Atlanta, GA

About The Position

The Senior Security & Data Analyst supports Manhattan’s Legal Department on information security, data protection, customer assurance, and licensing compliance. The role bridges Legal, Global Security, Compliance, Product Management, R&D, Sales, and current and prospective clients. It helps protect company, customer, and partner information in Manhattan’s SaaS environment, maintains the Manhattan Trust Center, analyzes global data protection requirements, and prepares clear, practical responses to customer security assessments and pre-sales requests. The analyst monitors changes to data protection laws, regulations, regulatory guidance, and industry requirements; evaluates their potential effect on products, services, contracts, and operations; and coordinates with relevant teams on implementation. The role supports customer due diligence and pre-sales communications, responds to security and privacy inquiries, assists with security escalations and incident investigations, and serves as a liaison to Sales Executives on licensing compliance matters. It also maintains documentation and supports the continued development of industry-standard security and privacy practices in Manhattan’s cloud environment. The position performs other duties as assigned by the Vice President – Contracts and Corporate Administration / Data Protection Officer.

Requirements

Bachelor’s degree or equivalent combination of education and relevant experience.
At least 5 years of experience in information security, privacy, data protection, compliance, technology risk, legal operations, or a related field.
Experience working with SaaS, enterprise software, cloud environments, or technology-enabled services.
At least 5 years of experience supporting customer due diligence, security questionnaires, vendor assessments, audits, RFPs, or pre-sales activities.
Ability to analyze and explain the practical business impact of new global data protection laws and regulatory requirements.
Strong client presentation skills, including communicating effectively with technical, legal, procurement, privacy, security, and executive audiences.
Excellent writing skills, including the ability to clearly and persuasively describe issues, risks, rationale, proposed limitations, and compensating controls.
Strong written and verbal communication, analytical, problem-solving, organizational, and interpersonal skills.
Ability to manage multiple priorities, meet deadlines, work independently with limited day-to-day supervision, and exercise sound judgment.
Ability to handle confidential information with discretion and professionalism.
Self-motivated and solution-focused, with the ability to make decisions independently within established guidelines.

Nice To Haves

Knowledge of Manhattan applications, platforms, products, and related security controls.
Familiarity with security and compliance frameworks and controls, including SOC 1, SOC 2, ISO 27001, PCI DSS, or similar standards.
Understanding of cloud, application, network, operating-system, database, and access-control security concepts.
Experience interpreting security assessments, control descriptions, policies, certifications, audit materials, and threat or risk information.
Experience participating in incident investigations, security escalations, or risk-mitigation activities.
Experience working across multiple development, security, operations, legal, or commercial teams.

Responsibilities

Maintain the Manhattan Trust Center, ensuring security, privacy, compliance, and customer-assurance materials are accurate, current, organized, and available.
Monitor and analyze global data protection laws, regulations, regulatory guidance, and industry requirements, and assess their potential impact on products, services, contracts, and operations.
Coordinate with Legal, Global Security, Compliance, Product Management, and other stakeholders to support implementation of legal, regulatory, and security requirements.
Work with potential clients during pre-sales regarding Manhattan’s security controls, privacy program, compliance posture, and security assessments.
Prepare, review, and present responses to client security questionnaires, due diligence requests, RFP requirements, audits, and related information requests.
Respond to internal and external client requests for security, privacy, compliance, and data protection information.
Help promote security and data protection policies, procedures, and control requirements across relevant teams.
Assist with security-related escalations and incident investigations by gathering facts, coordinating with subject-matter experts, documenting findings, and supporting timely resolution.
Serve as a liaison to Sales Executives on licensing compliance matters, including identifying issues, coordinating internal review, and helping develop commercially practical resolutions.
Draft clear, accurate, and well-supported exceptions, deviations, risk explanations, compensating-control narratives, and related written responses.
Maintain appropriate documentation of work performed, decisions, customer requests, assessments, exceptions, and resulting actions.
Support the continued development of industry-standard security and privacy practices in Manhattan’s cloud environment.
Perform other duties as assigned by the Vice President – Contracts and Corporate Administration / Data Protection Officer.