Senior Security & Data Analyst

Manhattan Associates•Atlanta, GA

19h

About The Position

The Senior Security & Data Analyst supports Manhattan’s Legal Department on information security, data protection, customer assurance, and licensing compliance matters. The role bridges Legal, Global Security, Compliance, Product Management, R&D, Sales, and prospective and existing clients. The analyst helps protect company, customer, and partner information in Manhattan’s SaaS environment, maintains the Manhattan Trust Center, analyzes new global data protection requirements, and provides clear, practical responses to customer security assessments and pre-sales requests. The role requires sound judgment, independent execution, strong client communication, and the ability to translate technical and regulatory requirements into clear written analysis and actionable recommendations. The analyst handles confidential information with discretion, manages multiple priorities and deadlines, and works independently within established guidelines. The position also performs other duties as assigned by the Vice President – Contracts and Corporate Administration / Data Protection Officer.

Requirements

Bachelor’s degree or equivalent combination of education and relevant experience.
5+ years of experience in information security, privacy, data protection, compliance, technology risk, legal operations, or a related field.
Experience working with SaaS, enterprise software, cloud environments, or technology-enabled services.
5+ years of experience supporting customer due diligence, security questionnaires, vendor assessments, audits, RFPs, or pre-sales activities.
Ability to analyze and explain the practical business impact of new global data protection laws and regulatory requirements.
Strong client presentation skills and ability to communicate effectively with technical, legal, procurement, privacy, security, and executive audiences.
Excellent writing skills, including the ability to clearly and persuasively describe issues, risks, rationale, proposed limitations, and compensating controls.
Strong written and verbal communication, analytical, problem-solving, organizational, and interpersonal skills.
Ability to manage multiple priorities, meet deadlines, work independently with limited day-to-day supervision, and exercise sound judgment.
Ability to handle confidential information with discretion and professionalism.
Self-motivated and solution-focused, with the ability to make decisions independently while working within established guidelines.

Nice To Haves

Knowledge of Manhattan applications, platforms, products, and related security controls.
Familiarity with security and compliance frameworks and controls, including SOC 1, SOC 2, ISO 27001, PCI DSS, or similar standards.
Understanding of cloud, application, network, operating-system, database, and access-control security concepts.
Experience interpreting security assessments, control descriptions, policies, certifications, audit materials, and threat or risk information.
Experience participating in incident investigations, security escalations, or risk-mitigation activities.
Experience working across multiple development, security, operations, legal, or commercial teams.

Responsibilities

Maintain the Manhattan Trust Center, including the accuracy, currency, organization, and availability of security, privacy, compliance, and customer-assurance materials.
Monitor and analyze evolving global data protection laws, regulations, regulatory guidance, and industry requirements, and assess their potential impact on Manhattan’s products, services, contracts, and operations.
Coordinate with Legal, Global Security, Compliance, Product Management, and other stakeholders to support implementation of legal, regulatory, and security requirements.
Work with potential clients during pre-sales regarding Manhattan’s security controls, privacy program, compliance posture, and security assessments.
Prepare, review, and present responses to client security questionnaires, due diligence requests, RFP requirements, audits, and related information requests.
Respond to internal and external client requests for security, privacy, compliance, and data protection information.
Help champion security and data protection policies, procedures, and control requirements across relevant teams.
Assist with security-related escalations and incident investigations by gathering facts, coordinating with subject-matter experts, documenting findings, and supporting timely resolution.
Serve as a liaison to Sales Executives on licensing compliance matters, including identifying issues, coordinating internal review, and helping develop commercially practical resolutions.
Draft clear, accurate, and well-supported exceptions, deviations, risk explanations, compensating-control narratives, and related written responses.
Maintain appropriate documentation for work performed, decisions made, customer requests, assessments, exceptions, and resulting actions.
Support the continued development of industry-standard security and privacy practices in Manhattan’s cloud environment.
Perform other duties as assigned by the Vice President – Contracts and Corporate Administration / Data Protection Officer.