Senior Secure AI Program Manager

American Express•Phoenix, AZ

14h•$123,000 - $215,250

About The Position

American Express is seeking a Senior Secure AI Project/Program Manager to provide program management leadership for initiatives that secure the use of artificial intelligence across the company. The role supports Identity, Access, Network, and Data Security program priorities, coordinating cross-functional security teams to identify and manage risks and enable the safe integration of AI technologies into business and cybersecurity workflows. The position drives operational rigor, governance, business rhythms, strategic analysis, and continuous process improvement. It translates technical AI and security considerations into program priorities, metrics, and executive communications, and supports leadership decision-making with data-driven insights. The role also coordinates leadership meetings and engagement initiatives while handling sensitive information with discretion. The successful candidate is self-directed, organized, culturally aware, and effective at managing competing priorities in a fast-paced environment.

Requirements

7+ years of project/program management experience.
Experience or knowledge in cybersecurity.
Understanding of AI technologies, AI security risks, and responsible AI adoption.
Demonstrated experience supporting executive leaders or senior management.
Experience using AI tools such as Microsoft Copilot and ChatGPT to drive efficiency, create content, and conduct analysis.
Experience supporting implementation of AI-assisted workflows for operational automation initiatives in cybersecurity environments.
Understanding of AI security risks and the operational implications of AI-enabled technologies in cybersecurity environments.
Outstanding written and verbal communication skills, with precision and command of corporate protocol.
Ability to translate complex technical information into clear presentations and memos for varied audiences.
Ability to work across a large and diverse organization.
Strong organization, problem-solving, and attention-to-detail skills.
Proficiency with Microsoft Office, including PowerPoint, Excel, and Outlook, and collaboration tools such as Confluence, SharePoint, and Slack.
Bachelor’s degree required.
Eligibility to work in the United States; the company will not pursue visa sponsorship.

Nice To Haves

MBA or equivalent advanced degree preferred.

Responsibilities

Provide program management leadership for initiatives focused on securing the use of AI across American Express.
Coordinate cross-functional security teams to identify and manage risks associated with integrating AI into business and cybersecurity workflows.
Translate technical AI and security considerations into program priorities, governance, metrics, and executive communications.
Establish and maintain operational rigor, governance, and business rhythms across the IAM, NetSec, and DatSec organizations.
Develop executive presentations, dashboards, reports, and leadership communications with clear, actionable insights.
Develop analyses, business insights, and data-driven recommendations to support leadership decisions, strategic planning, and organizational effectiveness.
Manage organizational KPIs, OKRs, scorecards, and action tracking to support transparency and accountability.
Coordinate initiatives across Identity, Access, Network, Data Security, and enterprise partners to align priorities and outcomes.
Identify opportunities to streamline processes and improve operational efficiency and organizational effectiveness.
Coordinate leadership meetings, business reviews, all-hands, and strategic planning sessions, including agendas, decision tracking, and follow-up.
Handle sensitive information with discretion and exercise sound judgment in communications and access control.
Lead colleague engagement initiatives, recognize achievements, facilitate organizational communications, and foster a collaborative team environment.