Senior Scrum Master (Hybrid)

RTX•East Hartford, CT

1d•$132,400 - $251,600•Hybrid

About The Position

Pratt Whitney Global Digital Technology team is seeking a highly capable and hands-on Senior Scrum Master to support and guide Agile teams and ART operations within a complex and rapidly changing environment. This is a hybrid based opportunity located at our East Hartford, Connecticut campus location. Position is posted as a hybrid role but there is also a remote role consideration factor for a best fit candidate located outside of the Connecticut area. We are seeking a highly capable and hands-on Senior Scrum Master to support and guide Agile teams and ART operations within a complex and rapidly changing environment. This role provides direct Scrum Master leadership to multiple Agile teams while also contributing to broader SAFe planning, ART design, and continuous improvement of Agile Value Streams. The ideal candidate is an adaptable servant leader with strong facilitation skills, excellent communication abilities across all organizational levels, and a proven history of improving team performance and delivery flow. This individual must demonstrate attention to detail, experience navigating complex organizational dynamics, and the ability to coach teams in Agile values, principles, and execution.

Requirements

Bachelor’s degree in Information Technology, Business, Engineering, or related field and 10+ years of Hands-on Scrum Master experience working within the Scrum framework; OR an Advanced degree in Information Technology, Business, Engineering, or related field and 7+ years of experience in Hands-on Scrum Master experience working within the Scrum framework.
U.S. Citizenship is required (required due to Government contractual requirements).
Scrum Master certification (SAI, Scrum Inc, CSM, PSM, SASM, or equivalent).
Demonstrated ability to communicate effectively with individuals from multiple levels of the organization—from team members to Directors.
Proven history of driving improvements in velocity, predictability, or delivery efficiency.
Strong facilitation skills across distributed, hybrid, and in-person environments.
High attention to detail and well-developed organizational planning abilities.
Adaptability and resilience when working in a complex environment with frequent changes.
Experience with Jira and Confluence, including maintaining high-quality data and documentation.
Strong team collaboration, continuous improvement mindset, and ability to foster a safe, productive team environment.

Nice To Haves

Willing to work Eastern Time hours if located outside the ET timezone.
Experience forming new teams and guiding them into high-performing stages.
Coaching certifications such as ICP-ATF, ICP-ACC, ICP-ATC, SPC, or similar.
Engineering background or experience working closely with engineering teams, particularly where Agile must be applied to engineering disciplines.
Prior experience supporting or leading ART-level activities.

Responsibilities

Serve as Scrum Master for multiple teams, ensuring consistent application of Scrum practices and other Agile principles.
Schedule, plan, and facilitate all team ceremonies including Sprint Planning, Daily Standups, Sprint Reviews/Demos, Sprint Retrospectives, and PI Planning breakouts.
Collaborate with Product Owners to ensure regular and effective backlog refinement sessions and clear prioritization.
Coach team members and POs in Agile values, Scrum principles, Lean-Agile thinking, and continuous improvement.
Assist with risk management, escalation pathways, and removal of organizational impediments.
Track team capacity, maintain sustainable workloads, and ensure Sprint and PI commitments do not exceed team bandwidth.
Monitor Agile health, delivery metrics, and team performance indicators; use data to guide improvements in flow, predictability, and value delivery.
Ensure Jira data accuracy and maintain robust Confluence documentation for transparency, alignment, and collaboration.
Promote a psychologically safe, open, and collaborative team environment.
Drive continuous improvement within the teams, improving flow efficiency, reducing waste, and strengthening Agile maturity.
Support the planning, design, and execution of SAFe Agile Framework components, including Agile Release Trains (ARTs) and Value Streams.
Cross-team alignment activities, including PI Planning, ART Syncs, Inspect & Adapt workshops, and dependency management processes.
Collaborate with leadership, Product Management, System Architects, and Business Owners to ensure strategic alignment across teams.
Drive continuous improvement initiatives at the ART level, improving flow efficiency, reducing waste, and strengthening Agile maturity.
Assist with risk management, escalation pathways, and removal of organizational impediments.
Help shape new teams, including facilitating their journey from Forming to Performing.
Bring Lean-Agile thought leadership and ensure consistent application of SAFe principles across teams and stakeholders.
Support or lead ART-wide ceremonies, planning cycles, and operational readiness initiatives.