Senior Scheduling Receptionist - Wayne

St. Joseph's HealthWayne, NJ
Onsite

About The Position

Responsible for assisting the Operations Manager in monitoring the work of clerical personnel engaged in greeting and assisting patients with scheduling appointments. In doing so, ensures work is completed in accordance with established policies and procedures. Monitors work flow and recommends more efficient/effective methods of daily protocols. Responsible for maintaining the schedule, mailing laymen term letters, sending prior mammography exams to Secure View and assisting with scheduling breast biopsy exams as well as other clerical tasks.

Requirements

  • High school diploma or equivalent.
  • One to two years of previous work-related experience.
  • Three months or less of on-the-job training and orientation.
  • Ability to gather and interpret data in situations where the information or problems are not overly difficult or complex.

Responsibilities

  • Assist the Operations Manager in monitoring the work of clerical personnel greeting and assisting patients with scheduling appointments.
  • Ensure work is completed in accordance with established policies and procedures.
  • Monitor work flow and recommend more efficient/effective methods of daily protocols.
  • Maintain the schedule.
  • Mail laymen term letters.
  • Send prior mammography exams to Secure View.
  • Assist with scheduling breast biopsy exams.
  • Perform other clerical tasks.
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