Senior Scheduling Coordinator

Lehigh Valley Health Network•REMOTE IN PENNSYLVANIA, PA

2d•Remote

About The Position

Lehigh Valley Health Network (LVHN) is seeking a Senior Scheduling Coordinator to administer diagnostic tests, preadmission testing, rehab, and/or physician appointment schedules for hospital departments and/or physician practices. LVHN is a nationally recognized, forward-thinking organization committed to teamwork, compassion, and technology, delivering the best health care possible. This role is an opportunity to do great work within an exceptional health care experience.

Requirements

High School Diploma/GED
1 year scheduling experience within the Patient Access Center or Proficient in all basic scheduling procedures (e.g. DEXA, Echo, etc.) and has been trained on one or more complex diagnostic tests (e.g. IR, MRI) or experience scheduling physician appointments across multiple regions (Pocono, Lehigh Valley, Hazleton)

Responsibilities

Gathers clinical information to ensure appropriate scheduling of screening and diagnostic test procedures and/or physician appointments.
Coordinates schedules with patients, physician, office staff and/or ancillary department as necessary.
Communicates and dispenses instructions and explains the necessary preps to the patient or their designee in terms they can understand.
Identifies opportunities for improvement and work with management team to implement change.
Provides floor support for both new and tenured scheduling staff on an as needed basis.
Serves as a resource for Patient Access staff, physicians, departments and referring offices.
Verifies and updates patient Demographic information.