Senior Salesforce Technical Lead
NTT DATA Services•Plano, TX
•Onsite
About The Position
We are currently seeking a Senior Salesforce Technical Lead to join our team in Plano, Texas (US-TX), United States (US). We are looking for a Senior Salesforce Technical Lead responsible for overseeing the technical aspects of Salesforce solutions development and implementation. This role requires strong salesforce background, experience in Salesforce development, and leadership skills.
Requirements
- 12+ years of experience in Salesforce Ecosystem and integrations experience with various systems.
- 6+ years experience working as a Salesforce Technical Lead.
- 5+ years experience in Salesforce Service Cloud Voice and Amazon Connect ecosystem (application, telephony, routing, AI, and DevOps layers)
- 6+ years experience in Salesforce architecture, services, and security model
- 6+ years of experience in Salesforce Development Toolkit (Apex, Visualforce, Lightning, etc.)
- Experience in Databricks
- 6+ years of experience in Salesforce’s data model and how and when to create custom objects, junction objects, and other model items
- 5+ years of experience with Agile development methodologies and tools i.e. Jira
- Excellent analytical, problem-solving, and communication skills
- Experience leading and mentoring a team of developers
- Platform Developer I Certification
- Certified Sales Cloud and Service Cloud Certification
- BS/MS degree in Computer Science, Information Technology or relevant field
Responsibilities
- Translate business requirements into well-architected solutions that best leverage the Salesforce platform and products
- Provide detailed level of effort estimates for proposed solutions and articulate the benefits and risks to a solution’s feasibility and functionality
- Develop custom solutions and interfaces leveraging the Salesforce platform
- Lead the technical delivery of Salesforce implementations including development of custom solutions and interfaces, managing technical scope and client expectation, and maintaining system integrity
- Create and maintain comprehensive technical documentation including design specifications, deployment guides, and system support guides
- Lead and manage end-to-end Salesforce projects
- Design and develop customizations using Salesforce.com developer toolkit
- Architect, design, and develop custom applications on the Salesforce platform using Apex programming
- Establish and maintain user roles, profiles, security settings, access levels, and sharing rules
- Perform data migration and maintain data quality using standard Salesforce data tools
- Guide and mentor the development team, ensuring code and design quality
- Collaborate with stakeholders to manage and prioritize project backlogs
- Stay current with Salesforce updates and new technologies and leverage them to bring business benefits
- Ensure the Salesforce system aligns with company’s business processes and collaborate with stakeholders to continually improve and further optimize the system
- Perform code reviews for ongoing projects to ensure that code quality is at the highest level possible and appropriate design patterns are being used
- Provide mentorship and supervise development team
- Stay up to date with the latest Salesforce updates and features to provide guidance on best practices and new functionalities
- Designing and implementing Salesforce-based systems and applications to meet business requirements.
- Leading a team of Salesforce developers and ensuring best practices in development and integration are followed.
- Collaborating with stakeholders to gather requirements and define project scope, while maintaining high technical standards.
- Provide technical expertise and guidance to business stakeholders to ensure effective use of Salesforce for their needs
Benefits
- Global Top Employer status
- Investment in R&D
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What This Job Offers
Job Type
Full-time
Career Level
Senior
