Senior Salesforce Engineer, (Senior Consultant, Engineering & Technical Services)

Fearless•Baltimore, MD

4d•$96,132 - $150,000•Remote

About The Position

We are actively seeking senior-level Salesforce Engineers to support a growing portfolio of federal and state customers. The Salesforce Engineer will support the design, configuration, development, and integration of Salesforce solutions for a large-scale public sector benefits and service delivery program. This role works closely with product managers, business stakeholders, government partners, and cross-functional delivery teams to build and maintain secure, scalable, and user-centered digital services. This role is fully remote. At Fearless, this Senior Consultant collaborates with cross functional teams to align the technical vision, implementation, and quality of software systems across development, reliability, testing, and operations. This role will possess the skills to be able to bridge business objectives with technical execution in software development, infrastructure, security, and testing at an advanced application level of proficiency. The Sr. Consultant role will work on projects that allow them to ensure scalable, secure, and reliable solutions while mentoring engineers, fostering collaboration, and aligning stakeholders with product and project goals.

Requirements

5+ years of Salesforce development, engineering, or solution architecture experience.
3+ years of hands-on Salesforce platform experience in enterprise-scale environments.
Experience with Salesforce Public Sector Solutions (PSS), Service Cloud, or Experience Cloud.
Experience implementing Salesforce Public Sector Solutions Benefit Management capabilities.
Strong experience developing with Apex, Lightning Web Components (LWC), Flows, and Salesforce APIs.
Experience designing and implementing integrations between Salesforce and external applications.
Experience working in Agile delivery environments with cross-functional teams.
Strong understanding of Salesforce security model, sharing architecture, profiles, permission sets, and governance best practices.
Experience with Git-based source control and modern CI/CD practices.
Analytical Thinking: The ability to observe and interpret information, break down complex problems into parts, identify patterns/relationships and draw logical conclusions to develop effective solutions.
Synthetic Thinking: The ability to combine different ideas, information, or concepts to create a new, complex understanding or solution by integrating disparate elements into a new, meaningful whole.
Adaptability: Comfort with change, flexibility in the face of shifting demands and resilience to setbacks.
Ownership & Accountability: Committed to taking responsibility for outcomes, ensuring that all commitments are met with a focus on enhancing service delivery.
Consultative Advising: Identifies and articulates client challenges, scopes projects and aligns recommendations to business goals and client expectations.
Communicating with Influence: Capable of crafting and delivering clear, persuasive messages that integrate data insights and structured narratives, tailored to the strategic needs of diverse audiences to drive effective decision-making.
Managing Priorities & Client Alignment: Skillfully negotiates and manages conflicting priorities to strategically align decisions, enhancing service delivery and client satisfaction.
Ability to sit for extended periods while working on a computer or during meetings.
Must be able to travel occasionally to client sites or company meetings, which may involve driving or flying.
Ability to communicate effectively via phone, email, and in-person, requiring clear speech, listening, and written communication skills.
Ability to move within an office environment, including reaching for files, using office equipment, and occasional light lifting (up to 10 pounds).

Nice To Haves

Salesforce Platform Developer I or II certification.
Salesforce Administrator certification.
Salesforce Application Architect, System Architect, or Certified Technical Architect (CTA) credentials.
Experience supporting government, labor, workforce, unemployment insurance, paid leave, healthcare, or benefits administration programs.
Experience integrating Salesforce with identity management, document management, payment processing, CRM, or case management platforms.
Experience with MuleSoft or other enterprise integration platforms.
Experience leading technical workstreams or mentoring engineering teams.
Experience working with multiple vendors and government stakeholders in large-scale digital transformation programs.

Responsibilities

Design, configure, develop, and maintain Salesforce solutions that support program operations, case management, benefits administration, and customer service functions.
Implement scalable and maintainable Salesforce solutions using declarative capabilities whenever possible, while leveraging custom development when necessary.
Collaborate with product managers, business analysts, government stakeholders, and engineering teams to translate business requirements into technical solutions.
Design and implement integrations between Salesforce and external systems using APIs, middleware platforms, and event-driven architectures.
Configure and extend Salesforce Public Sector Solutions (PSS) to support program-specific workflows, eligibility determination, benefits management, and constituent engagement.
Participate in solution architecture discussions and contribute to platform standards, development practices, and technical governance.
Develop Lightning Web Components (LWC), Apex classes, flows, validation rules, custom objects, and other platform capabilities as needed.
Support data migration, data quality, and data governance initiatives across Salesforce and integrated systems.
Review technical designs, code, configurations, and integration implementations to ensure quality, security, and maintainability.
Contribute to DevOps processes including source control, CI/CD pipelines, automated testing, release management, and deployment activities.
Troubleshoot production issues and partner with support teams to resolve defects and improve system reliability.
Document technical solutions, architecture decisions, integration patterns, and operational procedures.
Conduct technical discovery and assessment activities to identify risks, dependencies, and opportunities for platform improvements.
Ensure compliance with security, privacy, accessibility, and government technology standards

Benefits

Flexible, life-friendly schedules
100% coverage for our medical HSA plan + HSA contributions
Dental & vision covered 100% for you and your dependents
Competitive premiums for HMO/PPO and dependent coverage
401(k) with 4% match & immediate vesting
Paid Parental Leave and 12 weeks paid FMLA
Generous PTO, 11 Federal Holidays, a Birthday Holiday, and Sick Leave
Up to 15 days for Jury Duty and Bereavement Leave
Education, wellness, and tech allowances
Referral bonus: $6K–$12K for each successful referral
Pet insurance & discount plans
Employee Assistance Program (EAP)
Legal support, life insurance, disability coverage
Performance-Based Bonuses: We believe your impact should be recognized. Our bonus program rewards both shared company success and individual contributions.