Senior Salesforce Administrator
About The Position
As Senior Salesforce Administrator at Ada, you'll be the single owner of a mature, high-stakes Salesforce org that sits at the operational core of our Revenue and CX motions. You'll inherit a complex, well-integrated stack — including DealHub CPQ, Rocketlane, Gong, and HubSpot — and take on meaningful autonomy to stabilize, improve, and shape how it evolves. Working directly with RevOps, Sales, and CX leadership, you'll split your time between resolving day-to-day admin requests, building new features and automations, and driving long-term org health initiatives. This is a role for someone who treats the org as their product — not just their ticket queue.
Requirements
- 5+ years of hands-on Salesforce Administrator experience in a complex, production org.
- Proven Apex experience — you can read, debug, and refactor existing code without needing a developer to translate.
- Experience managing multiple managed packages in production, including handling upgrades and troubleshooting integration conflicts (DealHub, Rocketlane, Gong, HubSpot or similar).
- Strong command of Flow Builder and automation troubleshooting across Flows, triggers, and process automation.
- Salesforce Platform App Builder or Advanced Admin certification (or equivalent demonstrated expertise).
- Comfortable working independently in a fast-moving environment where you own decisions, not just tasks.
Nice To Haves
- Experience with CPQ tools (DealHub or similar) is a strong asset.
Responsibilities
- Own day-to-day Salesforce administration, including break-fix triage, user support, configuration changes, and admin request intake.
- Lead project work across new feature builds, automation development, schema changes, and managed package management (DealHub, Rocketlane, Gong, HubSpot).
- Monitor and enforce data integrity across the org, with a focus on reducing data quality gaps that impact downstream reporting and customer health tooling.
- Read, debug, and refactor existing Apex triggers and classes; identify governor limit risks and own resolution.
- Establish and maintain a formal release and change management process for all Salesforce deployments.
- Collaborate with RevOps, Sales, and CX stakeholders to translate business requirements into scalable Salesforce solutions.
- Document existing automations, custom objects, and Apex code to reduce organizational risk and support future development.
Benefits
- Unlimited Vacation
- Comprehensive Benefits: Extended health coverage, dental, vision, travel, and life insurance.
- Wellness Account
- Employee & Family Assistance Plan
- Flexible Work Schedule
- Remote-First, In-Person Friendly
- Learning & Development Budget
- Work from Home Budget
- Access to Cutting-Edge AI Tools
- Hands-On with LLMs
- A Thriving Industry
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
Number of Employees
101-250 employees
