Senior Salesforce Administrator

Concentric Innovation•Alexandria, VA

About The Position

We are looking for a Senior Salesforce Administrator to assist in supporting multiple organizations, design advanced flows, oversee system integrations, ensure data integrity, act as a strategic partner, translate business requirements from departments into scalable technical solutions, maintain security, and optimize platform performance. Executives and front-line leadership will depend on this role to serve as a trusted advisor, creating platform roadmaps and defining development priorities.

Requirements

A minimum of 4+ years of Salesforce experience, Salesforce Certified preferred.
Strong knowledge of Salesforce capabilities, ability to align them with business needs, and recommend potential solutions.
A collaborative mindset. Comfortability working with cross-functional teams to ensure Salesforce solutions align with business objectives.
Exceptional communication skills: able to clearly articulate technical concepts to non-technical stakeholders to both elicit and document business requirements effectively.
Strong project management abilities: managing timelines, resources, and deliverables to ensure projects are completed as needed.
Ability to identify the business strategies, goals, initiatives and challenges to define scope of project or initiative.
Able to develop comprehensive test plans and cases to conduct user acceptance testing to validate system functionality and performance.
Critical thinker/problem solver.

Nice To Haves

Bachelor’s degree is preferred.
Experience in the financial services industry is a plus.
Salesforce Certified preferred.

Responsibilities

Lead day-to-day administration of environment.
Design and implement complex flows, validation rules and approval processes to streamline operations and reduce manual effort.
Oversee data integrity through regular audits, de-duplication and the implementation of data security framework.
Manage end-to-end integration with third-party tools.
Guide and mentor junior or mid-level admins on best practices.
Meet with stakeholders and SMEs in discovery sessions.
Develop understanding of current business processes and document processes in development.
Develop and define project roadmaps.
Analyze data and draw business insights.
Facilitate business solutions.
Manage Salesforce projects.
Create and deliver presentations.
Track and solve issues during testing.