Senior Salesforce Administrator

Doximity•San Francisco, CA

2d•Remote

About The Position

Doximity is transforming the healthcare industry by helping physicians be more productive and provide better patient care. As the largest medical network in the United States, Doximity is committed to building diverse teams with an inclusive culture to make a direct impact on the healthcare system. The company is seeking an experienced, motivated, tenacious, and resourceful senior-level Salesforce Administrator to join their growing team. This role can be based at their San Francisco headquarters or remotely in the US. The ideal candidate will have a strong understanding of Salesforce administration best practices, coupled with development experience or a desire to become a developer. They should be knowledgeable about new features and future enhancements to the Salesforce platform and adept at designing solutions to support the short and long-term goals of account management, marketing, product, and sales teams. Familiarity with serving in a support role and the ability to communicate technical information concisely are also important. A desire to learn quickly and a positive attitude towards learning and troubleshooting, along with self-motivation and effective time management, are key attributes.

Requirements

5+ years of experience as a Salesforce administrator
Hands-on application configuration experience with Salesforce, including: Agentforce and Einstein Generative AI, Flow/Workflows/Process Builder/Approval Processes, Objects/Fields/Validation Rules, Data Loader, Lightning Components, Apex Triggers and Classes, Security, Lightning Optimization, Integration (REST API)
Working knowledge of Microsoft Office and Google Apps
Be HIGHLY professional, friendly, patient, and positive!

Nice To Haves

Associates or Bachelor’s degree in business, mathematics, computer science or related field preferred (5+ years of experience will be accepted in lieu of a degree)
Experience with integration tools (Boomi, Mulesoft, etc)
Experience with analytics tools (Tableau, Einstein, etc)
Experience with financial tools (Netsuite, Workday, etc)
Salesforce Certifications (Administrator, Consultant and Developer) are desired

Responsibilities

Actively participate in the proper configuration and utilization of the organization's CRM platform.
Be a subject matter expert ready to craft and develop solutions to ever-changing business needs.
Create and maintain excellent documentation of processes and solutions.
Participate in team discussions centered on transforming business requirements into system improvements, using best practices, and identifying opportunities for additional improvements.