Senior Sales Representative

Xylem•Bolingbrook, IL

8d•Hybrid

About The Position

Xylem Water Sales and Services is hiring a Senior Sales Representative to manage and grow a well-established territory within Xylem's Light Industry division covering the Chicago South area. We provide cutting-edge water treatment solutions for high-purity and wastewater applications across a variety of industries. In this role, you will work directly with clients to specify and sell tailored water treatment solutions, with a strong emphasis on Xylem's preventative maintenance services. You’ll serve as the primary point of contact throughout the customer lifecycle—ensuring satisfaction, fostering retention, and driving year-over-year business growth. Key responsibilities include maintaining and strengthening customer relationships through on-site visits within the assigned territory, as well as engaging clients via multiple communication channels to close deals and provide ongoing support. You’ll respond to inquiries with expert product recommendations and guide opportunities through all stages of the sales pipeline using CRM tools, which are also used for forecasting and SIOP planning. The ideal candidate will have a commercial or industrial water treatment background, and brings a sense of urgency, prioritize safety, and work collaboratively across teams to execute sales strategies and uncover new business opportunities, all while maintaining high service standards and growing sales volume. This person will be required to live in the territory and go into the branch office as needed.

Requirements

A bachelor’s degree in business, economics, finance, or a related field with at least 5 years experience or equivalent work experience that provides exposure to fundamental theories, principles, and concepts.
Previous experience as a Business Development Specialist in a related industry.
Proficiency in integrated business management and CRM software, such as NetSuite and Odoo.
Advanced knowledge of business development, marketing strategies, and brand expansion.
Exceptional interpersonal and communication skills.
Must live in the territory.
Go into the branch office as needed.

Nice To Haves

Innovation: Propose creative solutions.
Proficiency in data analysis tools and software is also beneficial.
Planning, Scheduling, Budgeting & Resource allocation.
Effectively manage improvement projects throughout the project’s life cycle, ensuring strategic alignment and deliverable focus.

Responsibilities

Developing and maintaining relationships with new and existing clients
Identifying and pursuing new sales opportunities in assigned territory
Conducting product demonstrations and presentations to potential clients
Collaborating with marketing team to create and implement sales strategies
Attending industry events and conferences to promote company's products
Tracking and reporting on sales activity and performance
Providing exceptional customer service and support to clients
Researching and identifying potential clients in assigned territory
Cold calling and networking to generate leads and expand client base
Conducting market research and staying updated on industry trends and competition
Setting and achieving sales targets in assigned territory
Collaborating with sales team to meet overall company goals
Providing training and support to new and existing sales team members
Monitoring and analyzing sales data to identify areas for improvement
Building and maintaining strong relationships with key clients
Understanding and addressing clients' needs and concerns
Acting as a liaison between clients and internal teams to ensure client satisfaction
Identifying opportunities for upselling and cross selling products to existing clients
Develop and communicate a clear vision for the future, anticipate trends, and prepare the organization to adapt to changes.
Actively mentor junior colleagues, helping to shape the next generation of leaders.
Influence and inspire others, both within and outside the organization.