Senior Sales Operations Analyst
About The Position
Join a dynamic, global team supporting Swiss Re’s Life & Health business across the U.S. and Canada. As a Sales Operations Analyst, you will play a key role in managing the end-to-end deal lifecycle—from initial quote through contract execution—ensuring accuracy, efficiency, and strong collaboration across teams. This role is ideal for someone who enjoys working at the intersection of business, data, and operations, and who thrives in a fast-paced, detail-oriented environment. Sales Operations sits at the center of the business, enabling client markets to focus on winning and growing client relationships while we ensure the operational foundation is accurate, efficient, and compliant. We support the full deal lifecycle—from origination through execution—by partnering closely with cross‑functional teams to manage processes, systems, data quality, KPIs, and controls. Our culture is collaborative, detail‑driven, and service‑oriented: we value accountability, continuous improvement, and strong partnerships, and we take pride in bringing clarity, structure, and reliability to a fast‑moving commercial environment.
Requirements
- Strong proficiency in Excel, PowerPoint, Word, Power BI, Teams, and Outlook
- Analytical mindset with strong attention to detail and reading comprehension
- Excellent organizational skills with the ability to manage multiple priorities and deadlines
- Strong collaboration skills and ability to work effectively with diverse stakeholders
- Self-starter who takes ownership, solves problems, and adapts to change
- Ability to work both independently and as part of a team
- Clear written communication skills for documentation and process improvement
- Curiosity and a proactive approach to learning and improving processes
Nice To Haves
- Experience in re/insurance, particularly Life & Health
Responsibilities
- Support Client Managers with non-client-facing activities, including pipeline tracking, KPI reporting, and analysis
- Manage the deal lifecycle (Quote to Treaty), ensuring accurate and timely data entry across systems
- Coordinate across cross-functional teams to maintain data quality, process efficiency, and compliance with internal and external requirements
- Act as a representative in business and technical meetings; track and follow up on key actions
- Participate in User Acceptance Testing (UAT) and collaborate with system development teams
- Ensure adherence to governance, risk, and audit standards
- Contribute to process improvements, training initiatives, and operational projects
Benefits
- The estimated base salary range for this position is $52,000 to $78,000.
- total compensation approach
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
