Senior Sales Operations Analyst

CVS Health•Franklin, TN

5d•Onsite

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Sales Operations Analyst supports and enhances sales performance by driving efficient sales operations, data‑driven insights, and cross‑functional collaboration. This role analyzes sales data, optimizes processes, and leads operational initiatives to support growth within Medicare Supplement and ancillary products in a fast‑paced health insurance environment.

Requirements

3–5 years of experience in a health insurance or healthcare‑related environment
Experience supporting Medicare Supplement and/or ancillary insurance products
Strong analytical skills with the ability to interpret sales data and performance metrics
Proven ability to collaborate effectively across cross‑functional teams
Strong problem‑solving skills with the ability to assess issues, prioritize work, and drive timely resolution
Excellent written and verbal communication skills to support alignment and stakeholder engagement
Demonstrated ability to deliver measurable results and manage priorities in a fast‑paced environment
Bachelor’s preferred or equivalent work experience required; 2-5 years

Nice To Haves

Bachelor’s degree
Experience working in sales operations, sales enablement, or revenue operations
Familiarity with sales performance tracking, KPIs, and reporting tools
Project coordination or project management experience
Growth mindset with demonstrated agility and commitment to continuous learning
Experience supporting strategic initiatives and removing operational roadblocks

Responsibilities

Administer sales operations activities to ensure efficient processes that support sales execution and revenue growth
Analyze complex sales data, market trends, and performance metrics to generate actionable insights and recommendations
Apply best practices in sales operations to optimize workflows, systems, and reporting processes
Support sales teams by completing routine and ad‑hoc operational tasks, including data entry, reporting, and performance tracking
Communicate effectively with internal and external stakeholders, including sales teams and senior leadership, to provide timely updates and drive alignment
Coordinate and support large or complex sales operations initiatives, partnering with cross‑functional teams to ensure successful execution
Document sales processes, procedures, and guidelines to promote consistency, transparency, and knowledge sharing
Identify and drive continuous improvement opportunities to enhance efficiency, effectiveness, and alignment with business goals