Senior Sales Manager - DoubleTree by Hilton Hotel Philadelphia Center City

Hilton•Philadelphia, PA

3d•Hybrid

About The Position

The DoubleTree by Hilton Hotel Philadelphia Center City is looking for a Senior Sales Manager to join their team. This hotel features 481 guest rooms and 27,337 square feet of flexible meeting space, including 19 meeting rooms and a largest single venue measuring 5,544 square feet. The hotel offers distinctive, creative meeting environments, most notably the Assembly on Five Conference Center, which includes seven spacious conference rooms with natural light and window views, high-tech built-in audiovisual capabilities, designer lighting, ergonomic seating, a welcoming lobby, and multiple breakout areas—including an outdoor patio. Groups utilizing this dedicated conference floor enjoy complimentary wireless internet access and the support of a dedicated event services team. This is a unique opportunity to be part of a truly one-of-a-kind hotel in the heart of Center City Philadelphia.

Requirements

Minimum of three to five years of experience as a Senior Sales Manager within a full‑service hotel located in a city center or urban market.
Strong leadership capabilities.
A history of exceeding sales goals.
A proven track record of cultivating and managing key accounts.
In‑depth knowledge of hotel market segments, including Association, Education and Entertainment.

Responsibilities

Research, solicit and generate new leads for group opportunities through database research and proactive sales efforts, maximizing new room revenue streams, to meet and exceed lead generation goals.
Represent the hotel in the development of market segment(s) and new customer relationships while maintaining existing relations with assigned accounts. Consistently strives to maximize revenue and profitability for all hotel revenue streams.
Develop a business strategy by analyzing historical, current and future hotel and market trends, implementing marketing initiatives to capture the maximum amount of lead revenue to meet and exceed sales goals.
This role requires strong sales, communication, and networking skills. The ability to demonstrate a deep understanding of customer needs and then apply a disciplined approach to qualify, negotiate and secure new revenue for the hotel.
Customer and Account Management - Apply strong sales skills to create customer value. Differentiate Hilton from the competition and bring clear value to customers and the organizations they represent.
Prospecting - Demonstrate a mastery of the prospecting process. Identify potential customers. Prepare and implement your call strategy.
Negotiations - Understand the customer and the business leaders expectations. Adapt to a changing market.
Actively engage with Hilton Worldwide Sales, Convention Bureau and Intermediaries to retain existing customers and secure new business for the Hotel.
Develop and execute plans to engage in outside sales calls, industry tradeshows and customer events.
Develop, execute and communicate a monthly, quarterly and annual business plan for a designated market.
Maintain up to date pipeline of business opportunities that will meet the short and long-term business objectives for the designated market.
Represent hotel in all interactions dealing with their customers relative to sales, including creating business proposals and executing contracts.
Conduct site inspections through masterful story telling with prospective and existing customers based on their individual needs.
Coordinate customer specifications (including room, food and beverage and meeting space requirements) via identified lead management system. Enter and maintain pertinent account and booking information in Delphi FDC in accordance with defined standards.
Research, solicit and generate new leads for business opportunities through database research and proactive sales efforts, maximizing new room revenue and meet and exceed lead generation goals.
Create and execute plan to shift share from your competitors.
Engage in outside sales activities to uncover needs, build relationships and to win new business.
Negotiate contracts and commission agreements with end-end customers and intermediaries.
Provide solutions that both achieve and protect the financial goals of the hotel while strengthening relationships with customers.
Engage Hilton Worldwide Sales and Hilton Legal to support the contracting process when needed.

Benefits

Access to pay when you need it through DailyPay
Medical Insurance Coverage – for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
401K plan and company match to help save for your retirement
Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs