Senior Sales Manager

Horseshoe Bay Resort • Orlando, FL

9h

About The Position

Crescent Hotels & Resorts is seeking a Senior Sales Manager to join the Sales team at the Doubletree Orlando by Hilton at SeaWorld. This role is responsible for proactively soliciting and managing group-related opportunities with significant revenue potential, maximizing revenue through upselling, and achieving individual and team revenue goals. The manager ensures business is handed over properly and promptly to support service delivery, builds customer loyalty through service excellence, and grows customer accounts on behalf of the hotel.

The role requires previous hotel experience and offers eligibility for a bonus program based on achieving set goals. Hilton experience is a plus but is not required. Crescent describes a hospitality-focused workplace that supports associates through wellness programs, learning and development, travel discounts, and the benefits listed in the posting.

Requirements

• Previous hotel experience.
• A minimum four-year degree from an accredited university in Hospitality or a related major, or four years of experience in Hotel Sales at a hotel with 500 rooms or more.
• Strong communication skills and ability to develop relationships are described as important qualities.

Nice To Haves

• Hilton experience is a plus but is not required.

Responsibilities

• Proactively solicit and manage group-related opportunities with significant revenue potential.
• Actively upsell each business opportunity to maximize revenue.
• Achieve personal and team revenue goals.
• Ensure business is turned over properly and in a timely fashion for proper service delivery.
• Drive customer loyalty by delivering service excellence throughout each customer experience.
• Provide service to customers to grow the account on behalf of the DoubleTree by Hilton Orlando at SeaWorld.

Benefits

• Comprehensive benefit plan for eligible associates and their family members.
• Paid vacation, personal days, and holidays.
• 401(k) matching program for eligible associates.
• Hotel discounts for Hilton Hotels and Crescent-managed properties within North America and Canada.
• Team member parking.
• Team member meals.
• Health and wellness programs.
• Learning and development opportunities.
• Travel discounts.
• Eligibility for a bonus program based on achieving set goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior