Senior Sales Manager

Elev8 Fun•Doral, FL

8d•$50,000 - $55,000•Onsite

About The Position

The Senior Sales Manager assists the General Manager with leading the Sales Team and aids in the collaboration with the Operations and Culinary team. The Senior Sales Manager is responsible for selling the exciting experience of Elev8 Fun primarily through contracted events. The primary event market of focus will be corporate clients and will work directly with to build their event. The Senior Sales Manager will also assist with social market bookings and drive capturing outbound event sales. The Senior Sales Manager is responsible for delivering outstanding guest service throughout all stages of the sales process including ongoing post-event follow-up to ensure repeat business and referrals. The Senior Sales Manager is also expected to foster new client opportunities via outbound efforts and networking in the community to drive sales.

Requirements

5+ years of current sales experience, preferable in hospitality, restaurant or entertainment venue focused on event/ticket sales
Bachelors Degree in Business Administration, Sport Management, or Sales/Marketing preferred. Will also consider applicants with relevant work history
Ability to communicate effectively with new guests, return guests, co-workers and management
Strong computer skills, particularly with Excel, Word, PowerPoint and CRM Applications
Strong interpersonal and people skills as well as written and verbal communication skills
Capable of managing multiple projects/programs simultaneously, while remaining calm under pressure
Ability to maintain and project professionalism, internally and externally, at all times
Flexible in approach; can readily adapt to business and team needs and changes
Excellent self-accountability for high personal standards of conduct and professionalism
Process-oriented, highly organized, fast and accurate, able to work well under pressure and meet deadlines

Responsibilities

Recruit, Hire, Train, Mentor and Coach Sales Team
Manage Sales Team weekly schedule in accordance with approved sales office hours coverage
Conduct and document bi-weekly 1-on-1's with Sales Team
Contribute to overall venue sales team revenue goals by meeting or exceeding personal sales quotas as assigned by General Manager in advance on a monthly, quarterly and annual basis
Strive to deliver an unparalleled guest experience on the phone, via email and with in-person communication from inquiry stage to post-event follow up
Foster client relationships through ongoing communication with contacts to ensure repeat business and referrals
Assist General Managers with leading daily and weekly sales team meetings
Lead regular Event Catering & Ops Meetings (IE: Banquet Event Order - BEO Meetings) with representatives from the venue's Culinary and Operations Team
Assist GM with creation and implementation of sales contests focused on driving revenues as well as desired behaviors by Sales Associates that promote continuous improvement
Create, manage and confirm Event bookings using our internal sales system including the documentation of all prospect and event client communication
Be open and eager to learn new sales skills
Work in collaboration with the sales team and other departments within the venue
Proactively strive to maintain high levels of quality, accuracy, and process consistency
Detail any changes/updates to events and any specific needs for a successful event execution by Operations and Culinary based on the guests' expectations
Proactively engage in outbound sales activity and networking in the community in adherence to established business development to grow sales revenues for events
Other duties as assigned