Senior Sales Manager, Medical Channel

Face Reality

17h•$135,000 - $145,000•Remote

About The Position

Face Reality is seeking a dynamic and results-driven Senior Sales Manager to lead and develop our field-based Medical Channel sales team. This role is a people-first leadership position responsible for the day-to-day coaching, performance management, and strategic direction of a team of Business Development Managers operating across Medical Spas, Dermatology and Plastic Surgery sectors. The ideal candidate is a proven sales leader with deep experience in the medically-dispensed skincare channel who thrives on developing talent, executing against ambitious revenue targets, and driving consistent team performance. This is not an individual contributor role – success is defined by the results and growth of the team.

Requirements

Bachelor’s degree in Business Administration, Marketing, or a related discipline, or equivalent combination of education and progressive sales leadership experience
10-12 years of progressive experience in medical aesthetics or medically dispensed sales, including a minimum of 4 years in a field-based sales leadership role
Demonstrated success leading and developing geographically dispersed sales teams within dermatology, plastic surgery, and/or medical spa channels
Proven track record of driving consistent quota attainment through team coaching, account strategy, and disciplined execution
Experience developing and executing channel-level sales plans, account segmentation strategies, and territory coverage models
Hands-on experience partnering cross-functionally with Marketing, Education, and Customer Success to drive adoption and growth
Strong background in forecasting, pipeline management, and sales performance analysis at a regional or national level
Deep knowledge of medically dispensed skincare and credibility with dermatology, plastic surgery, and medical spa audiences
Strong people-leadership capabilities, including coaching, performance management, and talent development
Highly skilled communicator and presenter, capable of influencing physicians, practice leadership, and internal stakeholders
Proficiency in CRM systems (e.g., Zoho) and Microsoft Office Suite; ability to leverage data to drive decisions
Strong analytical, problem-solving, and territory management skills
Customer-first mindset with the ability to balance strategic planning and tactical execution
Ability to lead with autonomy while collaborating effectively with cross-functional partners and senior leadership
Willingness and ability to travel extensively (approximately 75%), including field rides, key account visits, company meetings, and industry events
Valid driver’s license and ability to meet travel and physical requirements of a field-based leadership role

Nice To Haves

Esthetician license, Nurse, or strong medical background

Responsibilities

Own and execute the medical channel sales strategy, including annual and quarterly plans, account segmentation, territory design, and coverage models aligned to growth objectives
Analyze market dynamics, competitive activity, and customer insights to continuously refine channel priorities, value proposition, and go-to-market programs
Establish and lead a disciplined operating cadence across the channel (e.g., target account reviews, account planning, QBRs, forecasting, and cross-functional alignment)
Drive new account acquisition and expansion across dermatology, plastic surgery, and medical spa environments, with emphasis on strategic, multi-location, and group practices
Build and maintain senior-level relationships with key decision-makers, including physicians, practice executives, and clinical leaders, to deepen long-term partnerships
Oversee retention, expansion, and share-of-wallet growth within existing accounts through structured account plans and proactive engagement strategies
Lead reactivation efforts for inactive or underperforming accounts by diagnosing root causes, setting corrective action plans, and ensuring disciplined follow-through by the field team
Ensure consistent delivery of high-impact in-field and virtual education, including onboarding, treatment protocols, and new product or program launches
Partner cross-functionally with Education, Marketing, and Customer Success to ensure accounts are fully enabled to deliver strong patient outcomes and sustainable sell-through
Identify capability gaps at the account and territory level and deploy targeted enablement strategies to improve adoption, performance, and clinical confidence
Plan, prioritize, and execute channel promotions, strategic initiatives, and account-specific programs aligned to revenue goals and measurable ROI
Represent the brand at key industry trade shows, conferences, and strategic events; guide the team on maximizing lead generation and post-event conversion
Build and sustain relationships with key opinion leaders (KOLs) and influential clinicians to strengthen brand credibility and accelerate channel adoption
Own forecasting accuracy and pipeline health across the physician channel; proactively identify risks, opportunities, and mitigation plans
Ensure disciplined and consistent CRM utilization across the team, including pipeline management, activity tracking, and account documentation
Develop and leverage dashboards and reports to monitor performance, identify trends, and inform strategic decisions
Manage team travel and expense budgets in compliance with company policies and fiscal guidelines
Design and evolve the medical channel coverage model and hiring roadmap based on growth, productivity goals, and market opportunity
Create scalable sales playbooks and operating standards (prospecting, onboarding, account planning, QBRs, reactivation, coaching cadence) to drive consistency and excellence
Recruit, onboard, coach, and performance-manage team members as headcount expands, establishing clear expectations, and development plans