Senior Sales Manager, Corporates, Global Payment Solutions

HSBC Global Services LimitedNew York, NY

About The Position

This role is within Global Payments Solutions (GPS), a significant global product line at HSBC that contributes over 10% of Group revenues. GPS supports Corporate and Investment Banking (CIB), International Mid-Market (IMM), and Global Network Banking (GNB) groups, employing nearly 10,000 people across more than 55 countries. The GPS business is uniquely positioned to assist clients with cross-border payments, receipts, and liquidity management, navigating various regulations and currencies. The business has been recognized for its expertise in global cash management for corporate and financial institutions. GPS Sales employs a sector-focused coverage approach for many CIB clients, with five dedicated sales teams: Consumer Brands/Retail (CBR), Energy/Transition & Chemicals (ETC), Healthcare, Technology/Media/Telecoms (TMT), and Diversified Industrials (DIG).

Requirements

  • Proven track record of dealing with complex global corporates.
  • Experience of managing a client portfolio and/or responsibility for driving a P&L / client cross-sell and satisfaction metrics, plus a proven sales record with strong data analytical skills.
  • Understanding of global cash management techniques, market and competitive trends and regulatory environment.
  • Detailed knowledge of day-to-day workings of a Corporate Treasury environment, foreign exchange, payments, liquidity and working capital.
  • Strong knowledge of local / regional / global cash management clearing services, products, techniques, and strategies.
  • Proven experience in managing large complex corporate relationships in client facing management roles, demonstrating an understanding of risk management, structures, credit, products, processes, in an individual contributor capacity.
  • Experience of working in an International Global Banking environment, or experience with HSBC Group products and services.
  • Proven ability in identifying and meeting customer needs through matching a broad range of products and services and in delivering creative and flexible customer solutions, to a deadline.
  • University graduate with relevant experience in cash management, banking relationship management and/or corporate product sales.

Responsibilities

  • Work in close partnership with CIB coverage bankers and the wider GPS global sales teams covering the sector to identify and develop business opportunities.
  • Jointly formulate client engagement strategy to deepen HSBC’s global cash management wallet share and to grow revenues.
  • Adopt a needs-based advisory approach to understand customer requirements and provide appropriate cash management solutions.
  • Effectively lead, coordinate, and collaborate with the HSBC team across markets and functions to develop appropriate solutions.
  • Deliver sales proposals, Request for Proposal responses, and client pitches through to implementation handover.
  • Work closely with the GPS Implementation, Integration and Client Service teams to ensure smooth transition of client mandate into realized revenues.
  • Provide ongoing coverage in response to clients’ evolving challenges and requirements.
  • Feedback to the GPS Product teams on the competitive market landscape and client specific requirements to help drive product enhancements/developments.
  • Formulate, support and drive CIB and GPS industry sector strategies, including participation in events, case studies, client testimonials, client planning and wallet sizing activities.
  • Coach and lead team members across the group on sales strategy formulation, deal pipeline management and sales conversion techniques.
  • Proactively collaborate with global and regional sales leads and GPS teams to develop a deal pipeline that is coordinated with Global Banking and prioritized according to opportunity and value to HSBC.

Benefits

  • Tailored professional development opportunities
  • Competitive pay and benefits package
  • Robust Wellness Hub
  • Welcoming and inclusive work environment
  • Industry-leading volunteerism policy
  • Generous matching gift program
  • Comprehensive program of immersive Sustainability and Climate Change Initiatives
  • Employee Resource Groups
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