Senior Sales Excellence Manager
About The Position
The Small Medium Enterprises and Channel (SME&C) organization, part of Microsoft Customer and Partner Solutions (MCAPS), focuses on 400 million small and medium enterprise customers. Within SME&C, the Global Sales Enablement & Operations (GS&O) team aims to accelerate customer AI transformation and growth through excellence in global go-to-market strategy and execution, driving customer success, fostering exceptional execution at scale, and developing SME&C into a leading AI frontier salesforce. As the Senior Sales Excellence Manager for the Cloud & AI Platforms solution area (Azure) in the Americas Operating Unit, you will be a strategic partner to sales leadership. Your primary role is to enhance sales execution rigor, ensure pipeline health, and provide business insights to accelerate growth and customer value realization within the Cloud & AI Platforms business. This role offers the chance to drive business growth, gain exposure to high-impact Cloud & AI Platforms business rhythms, develop deep acumen in cloud infrastructure, AI services, and consumption forecasting, and deliver data-driven storytelling and strategic orchestration. You will be part of the Americas Sales Excellence organization in GS&O, focusing on driving actionable outcomes, optimizing the Cloud and AI sales process, and influencing segment and sales leaders to achieve business objectives. Collaboration with multiple stakeholders will be key to delivering forward-looking performance recommendations and ensuring a predictable Rhythm of Business (ROB) with cross-functional teams for quality four-quarter (4Q) rolling business outcomes. You will also instill sales process discipline in pipeline health management, guide Sales Leaders on Microsoft sales methodologies (MCEM), and proactively manage change across the Cloud and AI Platforms business. Microsoft's mission is to empower every person and every organization on the planet to achieve more. Employees are encouraged to bring a growth mindset, innovate to empower others, and collaborate to achieve shared goals. The company fosters a culture of inclusion built on values of respect, integrity, and accountability, enabling everyone to thrive.
Requirements
- 4+ years experience in sales, sales operations/management, account management, program management, business development, marketing, consulting, or a related field OR equivalent experience.
- 3+ years of experience using data to drive business outcomes or inform business decisions.
- 3+ years of experience managing relationships with stakeholders, clients, and/or customers.
Nice To Haves
- Bachelor's Degree in a related field.
- 3+ years managing projects, including planning, managing timelines, and tracking progress, and/or change management experience.
- Previous experience in covering Cloud & AI Platforms solution area (Azure) solution areas.
Responsibilities
- Drive execution of predictable Cloud and AI revenue and consumption growth by segment and solution area, aligned with Microsoft sales methodology standards.
- Guide consistent Cloud and AI sales excellence discipline, governance, and partner insights.
- Implement evolving Microsoft Cloud and AI sales strategies, processes, and objectives to drive sustainable growth and improved performance.
- Partner with Cloud and AI segment leads, Finance, Business and Sales Operations (BSO/SOPM) on fiscal year planning workstreams requiring sales excellence support.
- Lead Cloud and AI consumption forecasting, milestone tracking, and pipeline hygiene to ensure timely execution and unblock revenue realization.
- Deliver data-driven insights and performance narratives to Cloud and AI leadership, enabling informed decision-making and strategic prioritization.
- Embody our culture and values.
Benefits
- Certain roles may be eligible for benefits and other compensation.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
