Senior Sales Engineer

Alpaca•Ottawa, ON

1d•Remote

About The Position

Alpaca is a US-headquartered self-clearing broker-dealer and brokerage infrastructure provider for stocks, ETFs, options, crypto, fixed income, and more. With significant Series D funding, Alpaca serves hundreds of financial institutions globally through its institutional-grade APIs. The company is backed by top-tier investors and is driven by a mission to open financial services to everyone. Alpaca is a dynamic, globally distributed team of over 380 members who value curiosity, empathy, and accountability. They are seeking passionate individuals to contribute to their rapid growth.

Requirements

Excited by the prospect of working in a startup environment, the ideal candidate is a self-starter who will take the lead in defining new processes where appropriate.
5+ years in a Sales Engineering, Solutions Engineering, Technical consulting, Technical Product Management or Partner Engineering client-facing role, with experience working at API or SaaS-first companies.
Strong technical background, including hands-on experience working with APIs, WebSockets, Postman, Grafana and JSON.
Superior verbal and written communication skills in English are essential for driving clarity on goals, setting expectations, and effectively collecting feedback from clients.
You must be able to translate complex technical concepts into simple, understandable terms.
Proven ability to manage multiple assignments simultaneously, work independently and drive projects to completion with minimum guidance and close attention to detail.
Proficiency in speaking Korean.

Nice To Haves

Experience working at a Broker-Dealer or FinTech company.
Closing Enterprise deals alongside AEs.
Securities Industry Essentials (SIE) and or Series 7.
Familiarity with Metabase.
Experience working with Coast (demo software).
Excited to learn more about the securities industry.
Experience working with FIX eXchange protocol.
Experience working with OpenAPI, ReadMe and documentation.

Responsibilities

Serve as the product and technical subject matter expert, capable of thoroughly understanding and articulating all aspects of the Alpaca platform to diverse audiences and stakeholders.
Serve as a regional market-specific expert in regulations, compliance, and jurisdictional requirements.
Collaborate closely with the Sales and Customer Success teams, providing essential technical advisory and product expertise throughout the client lifecycle.
Present compelling product and technical use cases to prospective clients, while building trust and confidence in Alpaca's technical capabilities.
Translate complex business and technical requirements into clear, simple solutions.
Create sales support materials and documentation for new features and products.
Own technical sales engagement end-to-end: discovery calls, solution validation, RFPs, and questionnaires that win deals.
Lead demo strategy and execution, creating technical narratives that convert prospects into customers.
Travel as needed to support sales activities and customer engagements.
Stay updated on internal product development timelines and work closely with the product team to test and roll out new features to partners.