Senior Sales Engineer

Iridium Satellite, LLC•McLean, VA

11h•$120,000 - $155,000•Hybrid

About The Position

Aireon, now part of Iridium, is seeking a technically adept Senior Sales Engineer for its Product Management & Strategy team. This role serves as the technical bridge between Aireon and its customers, supporting pre-sales efforts, guiding solution design, and ensuring seamless onboarding. The Sales Engineer will collaborate with the sales team, engage customers through demos and prototypes, respond to RFIs/RFPs, translate customer objectives into technical terms aligned with Aireon's capabilities, and provide hands-on technical guidance during onboarding and deployment. The ideal candidate excels at translating complex technical capabilities into practical customer solutions and thrives in environments requiring both strategic thinking and tactical execution.

Requirements

Bachelor’s degree in Computer Science, Engineering, or related field OR equivalent relevant experience in lieu of degree
8+ years of relevant experience in technical sales engineering, solutions engineering, or a related customer-facing role in SaaS, aviation, or data-centric industries
Excellent communication skills, with the ability to clearly convey products, deliverables, analyses, and/or issues to groups outside of your team or those who are unfamiliar with the topic, including presenting technical content to non-technical stakeholders
Confidence and ability to easily build relationships with leadership and colleagues outside of your team, including enterprise customers and cross-functional stakeholders
Analytical mindset, with the ability to understand a situation or problem and think critically to make decisions and come up with out-of-the-box solutions
Proactive in providing feedback and enthusiastic in sharing knowledge with others, with a bias for action and a solution-first mindset
Demonstrated experience engaging directly with enterprise customers and translating business requirements into technical outcomes

Nice To Haves

Extensive knowledge of the aviation data market including ANSPs, Airlines, Airports, OEMs, and System Integrators
Prior technical experience in aviation, aerospace, or defense industries
Experience working with space-based services, satellite data, and sensor information
Strong working knowledge of APIs, data delivery pipelines, and system integration architectures
Experience with cloud integration patterns, secure data sharing, and large-scale deployments
Experience in software development and/or data science

Responsibilities

Collaborate with the sales team to engage with customers, leading demos, prototypes, and technical responses to RFIs and RFPs to drive pre-sales success
Understand customer objectives and translate them into technical terms that align with Aireon’s capabilities, evaluating technical feasibility and recommending data delivery models and integration pathways to guide customers toward alignment with our product framework
Act as a technical advocate for customers, capturing their needs, edge cases, and constraints into product development and roadmap planning
Provide hands-on technical guidance during onboarding, configuration, and early deployment, ensuring a smooth transition from sales to implementation with minimal friction
Maintain a feedback loop from customer experiences to internal teams, working with engineering and product teams to ensure alignment with customer needs
Support the development of product documentation, including user guides, release notes, and training materials
Conduct market research and customer engagements to identify customer needs and market opportunities, staying up-to-date with industry trends and competitive landscape to inform product development and strategy