Senior Sales Engineer

Harmonic Inc.•Philadelphia, PA

7h•$160,000 - $175,000•Hybrid

About The Position

We are looking for a Senior Sales Engineer. You will be responsible for managing technical engagements with Tier 1 & Mid-Tier MSOS and Telcos, and integrating the use of Harmonic’s Cloud Native vCMTS & PON platform. You will report to the VP of Sales - Comcast. This is a full-time position.

Requirements

BS /BA. A minimum of 10 years of work-related skill, knowledge, or experience is required within the market sectors and accounts targeted.
Experience in the Cable MSO or Telco industry
Understanding and experience with data networking infrastructures, converged interconnect networks, and the associated technologies: Routing/Switching, L2/L3, TCP/IP, LAN/WAN, Routing Protocols (BGP/ISIS/OSPF, etc.), MPLS, LDP, VPN, Multicast, DOCSIS, cloud technologies, DHCP, Network Troubleshooting
Deep knowledge of common toolsets for configuration, management, and monitoring of OLT’s including but not limited to CLI, SNMP, NETCONF, RESTCONF, Telemetry, Kafka
In depth knowledge of CIN networking and DOCSIS standard.
Experience with Linux, k8s, docker
Strong customer facing and relationship management skills with appropriate negotiation and influencing skills.
Ability to develop creative technical sales positioning and solution selling methods to suit demanding sales situations.
Use of Harmonic’s standardized applications (e.g. SalesForce) to optimize the execution of the position deliverables.
Ability to build relationships with all functions and areas of the company both within region and globally as well as a track record of respected and trusted relationships with customers in the industry.
Experience in AI and AI applications.
Excellent technical writing and speaking skills.

Responsibilities

Work with the customer to develop and document end-to-end network solutions aligned with their business requirements and industry best practices.
Understand customer requirements and collaborate with the Harmonic product and engineering team to address issues and deliver feature requirements.
Support customer lab integration and testing efforts of new solutions and features.
Grow / build customer relationships within the customer’s technical organizations.
Collaborate with customers to design and architect solutions to meet their needs.
Deliver technical sales-oriented presentations to technical staff.
Position Harmonic as the industry thought leader.
Work closely with Sales and Product leaders to ensure that coverage and activity matches the business need.
Position and sell Harmonic’s broadband products, solutions and services.
Assist with technical responses for RFx’s.
Utilize Harmonic’s standardized applications (e.g. SalesForce, JIRA, Confluence) to optimize the execution of the position deliverables.