Senior Sales Consultant, Cell and Gene Therapy

Terumo BCT, Inc.•Lakewood, IL

6d•$126,500 - $158,100

About The Position

The Senior Sales Consultant is the primary contact for cell therapy-focused customers at biotechnology and large pharmaceutical companies, supporting the evaluation, placement, and sale of Quantum, Finia, and sterile welding technology. The role coordinates customer sales, training, and service while developing business and achieving sales goals in the biotech and pharmaceutical segment. This position applies cell and gene therapy (CGT) technical knowledge and a consultative sales approach to identify customer needs, solve complex problems, and develop practical technical and financial solutions. It builds customer relationships, provides training and service, manages expectations, and collaborates with internal teams to deliver a cohesive customer experience. The consultant maintains account and opportunity information in the company CRM, tracks sales progress, prepares territory plans, and provides market and customer insights to management and marketing. Extensive travel is required, exceeding 50%. The role is based in a typical office environment and includes reading, speaking, hearing, close vision, walking, bending, sitting, and occasional lifting up to 20 pounds.

Requirements

At least six years of successful consultative sales experience in biotechnology, medical devices, or a similar industry.
Doctorate degree or PhD; equivalent education and experience sufficient to perform the job may be considered.
Sound understanding of sales strategies, philosophies, products, and cell therapy applications.
Advanced sales techniques, particularly at the executive level, and ability to use Common Sense Selling skills.
Collaborative team approach and understanding of the importance of team success.
Demonstrated problem-solving, leadership, and change-management skills.
Consistent record of achieving or exceeding sales plans and goals.
Ability to interact effectively and sell concepts and ideas to middle- and upper-level customer decision-makers.
Ability to engage credibly with physicians, researchers, and multidisciplinary clinical teams.
Expertise managing long, non-linear sales cycles within complex institutions.
Consultative selling skills focused on clinical value, outcomes, and institutional priorities.
Strong organizational, planning, and follow-through capabilities.
Basic technical knowledge of the product line sufficient to answer basic questions.
Knowledge of relevant PC software applications and ability to use them effectively.
Effective verbal and written communication skills.
Demonstrated ethical judgment and compliance awareness in healthcare settings.
Valid driver's license.
Ability to meet typical office physical requirements, including occasional lifting up to 20 pounds.
Ability to travel extensively, more than 50%.

Responsibilities

Generate leads in the biotech and pharmaceutical segments to meet or exceed sales goals.
Prioritize biotechnology prospects, identify opportunities, and develop new business.
Apply CGT technical principles to engage diverse customers, define customer problems, and identify sales opportunities.
Provide technical and financial solutions to complex CGT problems consistent with organizational objectives.
Collaborate effectively with colleagues and mentor less experienced sales generalists.
Present ideas, solutions, and strategies clearly to internal and external stakeholders.
Use a consultative sales approach to understand and address customer needs.
Prepare weekly and monthly plans, track and analyze opportunities and trends, and develop an annual territory sales plan.
Maintain customer, account, opportunity, contact, and account-plan information in the company CRM.
Evaluate and redesign future customer contacts.
Manage customer training needs, build relationships, manage expectations, provide customer service, and track progress.
Continuously develop therapy, scientific, technical, sales, negotiation, and presentation knowledge and skills.
Stay informed about current scientific and industry trends.
Communicate the value of investing in Terumo BCT products, including analysis, dashboards, and efficiency support.
Provide management with feedback on messaging, tactics, and marketplace changes.
Collaborate with healthcare providers, blood and cell manufacturing, customer service, contract administration, and other business partners to meet customer needs consistently.
Work with marketing teams to develop customer messaging, support materials, and campaigns.
Create, monitor, and revise lead-generation plans to maintain a substantive sales opportunity pipeline.