Senior Sales Associate, Service

Otis•Pittsburgh, PA

1d•Hybrid

About The Position

Otis is recruiting a Service Sales Consultant to achieve sales growth through developing a customer prospect pipeline focusing on winning new maintenance contracts, with additional responsibility for selling incremental repair projects. The role involves managing a portfolio of elevator units, serving as the primary contact for customer needs, developing new customers via cold calling, networking, bids and tenders, and developing a sales strategy to achieve targets. The consultant will use Otis’ sales tools to track opportunities, pipeline, and forecast sales results, conduct sales negotiations, and collaborate with team members.

Requirements

Business or technical degree or completed training as a technician or technical business administrator
3 years of prior work experience
Initial experience in the sale of technical service agreements requiring consultation
Strong customer and service orientation, including excellent interpersonal skills
High level of commitment and reliability
Target focused, with the ability to work at pace in a demanding, complex, corporate organization

Responsibilities

Manage a portfolio of elevator units through maintaining good working relationships with existing customers
Serve as primary contact for timely resolution of customer needs surrounding inquiries
Develop new customers via cold calling, networking, bids and tenders
Develop your own sales strategy to achieve sales targets
Use Otis’ sales tools to effectively track opportunities, pipeline, and forecast sales results
Conduct sales negotiations and close deals
Collaborate with fellow team members, including other sales representatives and field colleagues