Senior Sales Associate, Service

Otis Elevator Co. • Pittsburgh, PA

1d • Hybrid

About The Position

Otis is recruiting a Service Sales Consultant. The main goal of the role is to achieve sales growth through developing a customer prospect pipeline focusing on winning new maintenance contracts, with additional responsibility for selling incremental repair projects. Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do.

Requirements

• Business or technical degree or completed training as a technician or technical business administrator
• 3 years of prior work experience
• Initial experience in the sale of technical service agreements requiring consultation
• Strong customer and service orientation, including excellent interpersonal skills
• High level of commitment and reliability
• Target focused, with the ability to work at pace in a demanding, complex, corporate organization

Responsibilities

• Manage a portfolio of elevator units through maintaining good working relationships with existing customers
• Serve as primary contact for timely resolution of customer needs surrounding inquiries
• Develop new customers via cold calling, networking, bids and tenders
• Develop your own sales strategy to achieve sales targets
• Use Otis’ sales tools to effectively track opportunities, pipeline, and forecast sales results
• Conduct sales negotiations and close deals
• Collaborate with fellow team members, including other sales representatives and field colleagues

Benefits

• Long-term employment contract with the world market leader in a crisis-proof industry
• Remuneration in accordance with local standards
• Vacation
• Incentive
• Intensive training in the areas of technology, processes & soft skills
• Opportunity to exchange ideas with experienced colleagues at any time
• Support for work-life integration
• Flexible working hours
• Possibility of remote work

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree