Senior Sales Advisor - Aventura Bloomingdales

Boggi Milano•Aventura, FL

2d•$23 - $25•Onsite

About The Position

The Senior Sales Advisor represents Boggi Milano to customers, embodying professionalism in sales to uphold the brand’s image, support store performance, and promote customer satisfaction and loyalty. The role contributes to sales, customer service, loyalty, and overall growth goals by delivering personalized service, promoting products and loyalty programs, and developing lasting customer relationships. The Senior Sales Advisor supports sales strategies and team targets, manages customer interactions from greeting and needs assessment through product advice, cross-selling, checkout, and follow-up, and contributes to coaching teammates by modeling effective sales techniques. The role also supports omnichannel services, including Click & Collect and Seek & Send, store presentation, stock management, inventory, and cash operations when needed. This is a full-time position at the Aventura Bloomingdale’s location. The role requires flexibility to work peak seasons, holidays, and weekends, as well as the ability to lift more than 45 pounds and stand for extended periods.

Requirements

At least 3 years of experience working in menswear and prior experience in fashion or luxury retail, especially with premium or high-end brands.
Fluent spoken and written English.
Demonstrated ability to meet or exceed sales targets and work with retail or fashion KPIs.
Ability to deliver high-quality, personalized customer service that supports satisfaction and loyalty.
Strong understanding of the fashion industry, including current trends, seasonal styles, and popular brands.
Clear, professional, and friendly communication skills for engaging with a diverse customer base.
Proficiency with POS software for transactions, returns, and gift card processing.
Knowledge of omnichannel retail digital tools, such as sales tablets, click-and-collect, and online order support.
Professional standards in dress, punctuality, and work ethic.
Flexibility to work peak seasons, holidays, and weekends.
Ability to lift more than 45 pounds and stand for long periods.

Nice To Haves

Additional languages are a plus.

Responsibilities

Provide exceptional service to customers online and in person, promoting the brand and its products.
Inform customers about loyalty program benefits and help build the customer database.
Represent the brand in a manner consistent with its image and standards.
Develop and maintain long-term customer relationships.
Contribute to sales strategies and help achieve team targets.
Manage each phase of the customer relationship and sales interaction.
Greet and recognize regular customers; identify explicit and implicit needs; introduce, describe, and recommend products.
Encourage cross-selling and up-selling and verify that customer needs and requests are addressed.
Coach and influence the team by modeling sales techniques and supporting a positive team culture.
Collect and accurately record customer data to support customer loyalty.
Guide customers through checkout, prepare packaging, and thank them as they leave.
Use available technology, such as sales tablets, to provide omnichannel service and support sales.
Assist with omnichannel flows such as Click & Collect and Seek & Send in accordance with guidelines and deadlines.
Help maintain store upkeep, orderliness, cleanliness, and a brand-aligned presentation.
Participate in stock management, make efficiency suggestions, and take part in annual or partial inventory activities.
Assist with cash operations when necessary, following company protocols under store management supervision.