Senior Sales Advisor - Aventura Bloomingdales

Boggi Milano•Aventura, FL

1d•Onsite

About The Position

Boggi Milano is an Italian brand with more than 300 stores across 50 countries, focused on innovation, sustainability, quality, and high-performance materials. The company describes its people as essential to its growth and success. The Senior Sales Advisor (full-time) represents the Company to customers, demonstrating professionalism and upholding the brand image while supporting store performance, customer satisfaction, and loyalty. The role contributes to sales, customer service, loyalty, and broader growth goals by providing high-quality service, promoting products and loyalty programs, building long-term customer relationships, and helping the team meet its targets. The position also supports omnichannel shopping, store upkeep, stock management, inventory, and cash operations as needed. The role is onsite in Aventura, Florida, and pays $23–$25 per hour, with base hourly pay and commission.

Requirements

At least 3 years of experience working in menswear and proven prior experience in fashion or luxury retail, especially with premium or high-end brands.
Fluent written and spoken English; additional languages are a plus.
Demonstrated ability to meet or exceed sales targets and work with KPIs in a retail or fashion environment.
Ability to deliver personalized, high-quality service that supports customer satisfaction and loyalty.
Strong understanding of the fashion industry, including current trends, seasonal styles, and popular brands.
Clear, professional, and friendly communication skills for engaging with a diverse customer base.
Proficiency with POS software for transactions, returns, and gift card processing.
Knowledge of digital omnichannel retail tools and processes, such as sales-assistance tablets, click-and-collect, and online order support.
Professional standards in dress code, punctuality, and work ethic.
Flexibility to work peak seasons, holidays, and weekends.
Ability to lift 45 lbs. or more and stand for long periods.

Nice To Haves

Fluency in additional languages.

Responsibilities

Provide exceptional service to customers online and offline, promote the brand and its products, and make the most of customer interactions.
Share product insights and explain the benefits of loyalty programs to help grow the customer database.
Represent the brand and maintain an image and style aligned with its standards.
Develop long-term customer relationships and strengthen the brand’s image and prestige.
Contribute to sales strategies and help achieve team targets and sales, service, loyalty, and growth goals.
Manage each phase of the customer relationship, including greeting and recognizing regular customers, identifying needs, presenting products, advising on items, and responding to requests.
Encourage cross-selling and up-selling.
Coach and influence team members by setting an example in sales techniques and contributing to team culture.
Accurately collect and record customer data to support customer loyalty.
Guide customers through checkout, prepare packaging, and thank them as they leave.
Use available technology, such as sales tablets, to provide omnichannel service and a 360-degree shopping experience.
Assist with omnichannel flows such as Click & Collect and Seek & Send in accordance with guidelines and deadlines.
Help maintain store orderliness and cleanliness and ensure the store projects a brand-aligned image.
Participate in stock management, suggest efficiency improvements, and support sales.
Participate in annual or partial inventory activities.
Assist with cash operations when needed, following company protocols under store management supervision.