Senior SaaS Applications Engineer

CapTech Consulting • Richmond, VA

2h

About The Position

CapTech is seeking an experienced SaaS platform engineer to play a senior, hands-on role in the engineering, administration, and evolution of our enterprise application ecosystem. This is not a traditional “support-only” role. You will serve as a technical owner and subject matter expert for critical SaaS and cloud platforms, driving automation, security, scalability, and user experience improvements across the organization. You’ll partner closely with IT Operations, InfoSec, and Business teams to design solutions that scale and you’ll have the autonomy to influence tooling, architecture, and operational standards. If you enjoy deep technical problem-solving, building elegant automation, and improving how modern enterprises actually work, this role offers meaningful scope and visibility.

Requirements

• 5+ years supporting and administering complex cloud-based SaaS environments in professional or enterprise settings
• Demonstrated ability to operate as a trusted technical advisor and escalation point
• Advanced experience administering: Microsoft 365 (including Entra ID, Power Platform, Intune, and Copilot)
• Advanced experience administering: Azure, AWS, and Google Cloud Platform
• Advanced experience administering: GitHub (source control, automation workflows, CI/CD enablement)
• Advanced experience administering: Atlassian tools (Jira, Confluence)
• Advanced experience administering: Snowflake (platform administration)
• Advanced experience administering: Databricks (platform administration)
• Strong PowerShell scripting skills
• Comfort working in macOS and Windows CLI environments
• Deep understanding of identity, authentication, and authorization models
• Proven ability to gather requirements, author clear documentation, and translate business needs into workable technical solutions
• Customer-focused, but systems-minded—you fix root causes, not just symptoms
• Comfortable operating with autonomy and accountability
• Curious about AI, automation, and emerging tools—and pragmatic about applying them responsibly
• Strong communicator who can engage effectively with both technical and non-technical stakeholders
• Applicants must be authorized to work directly for any employer in the United States without visa sponsorship.

Responsibilities

• Act as a senior technical owner for a portfolio of SaaS and select on‑premises platforms supporting CapTech employees
• Evaluate, pilot, and implement AI-enabled tools that improve productivity, support, and operational insight
• Design, implement, and continuously improve application configurations, integrations, and access models
• Lead automation initiatives (AI Agents, PowerShell, APIs, workflows) to streamline provisioning, access management, audits, and operational processes
• Serve as a subject matter expert for the Microsoft ecosystem (M365, Entra ID, Power Platform, Intune, Copilot)
• Design and manage SSO integrations using SAML and OIDC, ensuring secure and consistent access patterns
• Partner with Security and IT Leadership to enforce least‑privilege access, governance controls, and audit readiness
• Influence change management practices aligned with ITIL, balancing agility and stability
• Analyze trends, risks, and usage patterns across platforms to inform roadmap decisions
• Mentor junior engineers through technical guidance, documentation, and best practices

Benefits

• Generous PTO
• Health coverage
• Disability insurance
• Paid family leave
• Learning & Development Programs (certification and tuition support, digital on-demand learning courses, mentorship, and skill development paths)
• Modern Health (mental health and well-being platform)
• Carrot Fertility (inclusive fertility and family-forming coverage)
• Fringe (company paid stipend program for personalized lifestyle benefits)
• Employee Resource Groups
• Philanthropic Partnerships
• 401(k) Matching

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed