Senior Risk Special Projects Consultant

U.S. Bank • Minneapolis, MN

6d • Hybrid

About The Position

The Senior Special Projects Consultant – Fraud & Operations serves as a senior strategic and execution partner supporting Fraud and Operations leadership across high-priority initiatives, executive communications, business management activities, and risk-related projects. The role leads complex and often ambiguous assignments, quickly understands business issues, organizes cross-functional work, synthesizes information, and translates operational, financial, risk, and strategic information into executive-level messaging and actionable plans.

The position provides significant support for Chief Administrative Office (CAO)-related activities, including executive presentations, QBR and MBR materials, leadership updates, business reviews, and daily, weekly, and monthly reporting. It may also lead or support risk, regulatory, change-management, process-improvement, and other special initiatives across Fraud and Operations.

The role has enterprise and cross-functional scope, frequent senior-executive exposure, and requires independent judgment and ownership. It is expected to turn loosely defined executive requests into structured plans and recommendations, while considering multiple risk, control, regulatory, technology, and operational factors. The position requires working from a U.S. Bank location three or more days per week and is not eligible for visa sponsorship.

Requirements

• Master’s degree or equivalent work experience.
• Ten or more years of experience in project management activities.
• Demonstrated ability to lead complex cross-functional initiatives.
• Strong executive communication and storytelling skills, particularly in developing senior leadership presentations and business reviews.
• Advanced ability to synthesize quantitative and qualitative information into executive-level conclusions and recommendations.
• Strong PowerPoint and Excel capabilities.
• Ability to influence and drive outcomes without direct authority.
• Strong organizational skills and ability to manage multiple high-priority assignments simultaneously.
• Ability to work from a U.S. Bank location three or more days per week.
• Must be able to comply with U.S. Bank policies and procedures, including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Nice To Haves

• Significant experience in project or program management, business management, operations, financial services, fraud, risk, strategy, or related disciplines.
• Experience working with operational performance reporting, risk and control environments, or change-management initiatives.

Responsibilities

• Lead complex, cross-functional projects and special initiatives supporting Fraud and Operations priorities.
• Structure ambiguous business problems, establish workplans, identify dependencies, and drive initiatives from concept through execution.
• Coordinate across Fraud Strategy, Operations, Technology, Risk, Compliance, Finance, and other business partners as appropriate.
• Identify risks, barriers, dependencies, and decisions requiring leadership attention, and drive them toward resolution.
• Develop recommendations and decision materials for senior leadership.
• Support CAO-related requests, deliverables, planning activities, and organizational priorities.
• Develop and coordinate executive materials for Quarterly Business Reviews, Monthly Business Reviews, executive and leadership meetings, strategic planning sessions, daily, weekly, and monthly business updates, and ad hoc executive requests.
• Translate complex business information into concise executive narratives highlighting performance, risks, decisions, trends, and actions.
• Establish consistent reporting standards, messaging, and executive presentation quality across Fraud and Operations.
• Partner with leaders to consolidate operational performance, initiative progress, emerging risks, and key business developments.
• Develop leadership-ready summaries of accomplishments, challenges, dependencies, decisions, and upcoming priorities.
• Coordinate recurring business-management routines and ensure leadership materials provide an integrated view across functions.
• Drive follow-up on executive decisions, commitments, and action items.
• Lead or support risk-related special projects involving operational risk, technology risk, controls, audit or exam readiness, regulatory or policy change, remediation, and emerging business needs.
• Evaluate business and operational impacts of proposed changes and coordinate appropriate stakeholder engagement.
• Support development and execution of change-management strategies for significant organizational, process, technology, or operating-model changes.
• Identify gaps, dependencies, and execution risks before they affect delivery.
• Serve as a consultative partner connecting business strategy, operational execution, and risk considerations.

Benefits

• Healthcare coverage, including medical, dental, and vision.
• Basic term and optional term life insurance.
• Short-term and long-term disability insurance.
• Pregnancy disability and parental leave.
• 401(k) and employer-funded retirement plan.
• Paid vacation of two to five weeks depending on salary grade and tenure.
• Up to 11 paid holiday opportunities.
• Adoption assistance.
• Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
• Incentive and recognition programs.
• Equity stock purchase plan.
• Pension.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior