Senior Risk Manager

Acrisure•New York, NY

2d•Onsite

About The Position

The Senior Risk Manager is a junior to junior-mid-level position supporting the Director of Risk Management. The role primarily focuses on claims management and data/analytics, while also providing broader support across insurance operations for a portfolio of multifamily, student housing, industrial, hotel, office, retail, and senior living properties. The Senior Risk Manager manages claims and litigation matters from initial reporting through resolution, settlement, or closure, coordinating with insurance carriers, brokers, adjusters, third-party administrators, and outside counsel. The role maintains claim and litigation tracking and reporting systems, provides analysis of claims and loss experience, administers the Origami Risk information system, supports insurance processes related to acquisitions and dispositions, assists with acquisition due diligence, processes lender compliance documentation, monitors tenant insurance compliance, and maintains organized insurance records. The position requires approximately five years of related experience. A bachelor's degree is preferred. Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership. The base compensation range is $150,000–$150,000, with placement based on factors including skills, experience, qualifications, location, and internal equity.

Requirements

Approximately 5 years of experience in claims management, litigation support, insurance, legal operations, risk management, corporate legal departments, law firms, or related fields.
Exposure to commercial general liability, property, environmental, or other insurance claim types.
Experience managing or coordinating insurance claims and litigation matters with increasing levels of responsibility.
Strong analytical and problem-solving skills, including the ability to assess risk and support business decision-making.
Excellent organizational skills and attention to detail, with the ability to manage multiple matters simultaneously.
Strong written, verbal, and interpersonal communication skills.
Ability to work independently while collaborating effectively with a broad range of internal and external stakeholders.
Proficiency with Microsoft Excel, PowerPoint, and Word.
Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Nice To Haves

Bachelor's degree preferred.
Experience within multifamily housing, commercial real estate, property management, or related industries.
Familiarity with Origami Risk, claims management systems, legal management software, or reporting tools.
Experience preparing executive-level reporting and litigation summaries.
Working knowledge of civil litigation processes and legal documentation, including pleadings, discovery requests, subpoenas, releases, and settlement agreements.

Responsibilities

Manage a portfolio of claims and litigation matters from initial reporting through resolution, settlement, or closure.
Coordinate with insurance carriers, brokers, adjusters, third-party administrators, and outside counsel to support claims handling and litigation management.
Maintain litigation and claim trackers, reporting tools, and case files to support accurate portfolio visibility and timely reporting.
Provide insights on open claims, loss experience, and emerging exposures to support insurance program administration, renewals, underwriting submissions, and carrier stewardship activities.
Implement, maintain, and administer the Origami Risk risk management information system, ensuring data integrity and timely updates.
Work with the insurance broker to process acquisitions and dispositions under NFIP, Environmental, Storage Tank, and Bonds policies.
Support acquisition opportunities by confirming COPE data, exposures, and rates.
Request and review acquisition due diligence items, including loss runs, inspection reports, and environmental reports.
Process certificates of insurance and other document requests in accordance with loan agreement requirements to ensure lender compliance.
Work with the commercial lease compliance team to track tenant insurance coverage and lease expiration dates across triple-net properties by reviewing leases, collecting certificates of insurance, and adjusting contingent or primary coverage.
Maintain an organized digital filing system for insurance policies, endorsements, binders, quotes, certificates of insurance, claims, statements of values, and related documents.