Senior Risk Manager

Acrisure•New York, NY

3d•Onsite

About The Position

The Senior Risk Manager is a junior to junior-mid-level position supporting the Director of Risk Management. The role is primarily focused on two core functions - claims management and data/analytics - while also providing broader support across insurance operations for a portfolio of multifamily, student housing, industrial, hotel, office, retail, and senior living properties.

Requirements

Bachelor's degree preferred.
Exposure to commercial general liability, property, environmental, or other insurance claim types.
Approximately 5 years of experience in claims management, litigation support, insurance, legal operations, risk management, corporate legal departments, law firms, or related fields.
Experience managing or coordinating insurance claims and litigation matters with increasing levels of responsibility.
Strong analytical and problem-solving skills with the ability to assess risk and support business decision-making.
Excellent organizational skills and attention to detail, with the ability to manage multiple matters simultaneously.
Strong written, verbal, and interpersonal communication skills.
Ability to work independently while collaborating effectively with a broad range of internal and external stakeholders.
Proficiency with Microsoft Excel, PowerPoint, and Word.

Nice To Haves

Experience within multifamily housing, commercial real estate, property management, or related industries.
Familiarity with Origami Risk, claims management systems, legal management software, or reporting tools.
Experience preparing executive-level reporting and litigation summaries.
Working knowledge of civil litigation processes and legal documentation, including pleadings, discovery requests, subpoenas, releases, and settlement agreements.

Responsibilities

Manage a portfolio of claims and litigation matters from initial reporting through resolution, settlement, or closure.
Coordinate with insurance carriers, brokers, adjusters, third-party administrators, and outside counsel to facilitate effective claims handling and litigation management.
Maintain litigation and claim trackers, reporting tools, and case files to ensure accurate portfolio visibility and timely reporting.
Provide insights on open claims, loss experience, and emerging exposures to support insurance program administration, renewals, underwriting submissions, and carrier stewardship activities.
Implement, maintain, and administer the risk management information system (Origami Risk), ensuring data integrity and timely updates.
Work with the insurance broker to process acquisitions and dispositions under various insurance policies (NFIP, Environmental, Storage Tank, Bonds).
Assist with acquisition opportunities by confirming COPE data, exposures, and rates.
Request and review acquisition due diligence items (loss runs, inspection reports, environmental reports).
Ensure lender compliance by processing COIs and other document requests in accordance with loan agreement requirements.
Work with the commercial lease compliance team to track tenant insurance coverage and lease expiration dates across triple-net (NNN) properties by reviewing leases, collecting COIs, and adjusting insurance coverage (contingent or primary).
Maintain an organized digital filing system of insurance policies, endorsements, binders, quotes, COIs, claims, SOV, etc.