Senior Risk Analyst

TopBuild Corp. • Daytona Beach, FL

5d • $75,300 - $113,100

About The Position

The Senior Risk Analyst, Workers' Compensation is a key contributor to QXO's workers' compensation risk management program and provides direct support to the Risk Manager, Workers' Compensation. The role oversees claims and supports program analytics, financial reporting, regulatory compliance, coordination with carriers and third-party administrators (TPAs), and initiatives to reduce claim frequency, severity, and total cost of risk.

The analyst monitors workers' compensation claims through closure; reviews reserves, settlements, and litigation plans; escalates complex and high-exposure claims; and works with internal and external stakeholders on claim reviews and return-to-work challenges. The position develops dashboards and reports, analyzes claim and financial trends, supports forecasting and insurance renewals, and helps coordinate vendors, regulatory compliance, audits, and risk-reduction efforts.

Requirements

• Bachelor's degree in Risk Management, Finance, Business, Insurance, or a related field.
• 5–8 years of workers' compensation claims, risk management, or insurance experience.
• Experience managing or overseeing multi-state workers' compensation programs.
• Experience working with insurance carriers, third-party administrators, and brokers.
• Strong background in workers' compensation analytics and reporting.
• Strong knowledge of workers' compensation claims administration and best practices.
• Understanding of claim reserving principles and loss forecasting methodologies.
• Knowledge of workers' compensation regulations and compliance requirements.
• Ability to interpret claim analytics and develop actionable recommendations.
• Strong negotiation and relationship management skills.
• Excellent written and verbal communication skills.
• Advanced Microsoft Excel skills, including pivot tables, dashboards, Power Query, and data analysis.
• Experience with RMIS platforms.
• Ability to manage multiple priorities in a fast-paced environment.

Nice To Haves

• Associate in Risk Management (ARM) certification.
• Certified Risk Manager (CRM) certification.
• Associate in Claims (AIC) certification.
• Construction Risk and Insurance Specialist (CRIS) certification.
• Adjuster license.

Responsibilities

• Support the Risk Manager, Workers' Compensation in administering the company's workers' compensation program.
• Monitor workers' compensation claims from inception through closure, ensuring timely and appropriate handling.
• Review claim reserves, settlement strategies, and litigation plans with carriers and TPAs.
• Escalate high-exposure, complex, catastrophic, and litigated claims to management.
• Participate in claim review meetings with TPAs, carriers, defense counsel, nurse case managers, and internal stakeholders.
• Evaluate claim trends and identify opportunities to reduce costs and improve outcomes.
• Assist field operations with claim escalation, return-to-work challenges, and claim-related inquiries.
• Develop and maintain workers' compensation dashboards and performance metrics.
• Analyze loss runs, claim data, reserve development, and trends to identify exposures and emerging risks.
• Prepare monthly, quarterly, and annual leadership reports on claim frequency, severity, open claim inventory, litigation activity, medical and indemnity costs, and return-to-work performance.
• Monitor key performance indicators for TPAs, carriers, and service providers.
• Conduct ad hoc analyses to support operational and strategic decisions.
• Review claim reserves and assist with forecasting liabilities and budgeting.
• Support actuarial data requests and annual insurance renewal submissions.
• Reconcile claim payments and loss information with carrier and TPA reports.
• Assist with collateral, deductible, and self-insured retention reporting as required.
• Partner with Human Resources, Safety, and Operations to facilitate the Transitional Return to Work Program and track its metrics.
• Support loss-prevention and injury-reduction initiatives; analyze claim outcomes and recommend process improvements that reduce costs.
• Serve as a primary contact for TPAs, carriers, nurse case managers, medical management vendors, and defense counsel.
• Coordinate and document claim stewardship meetings and monitor vendor performance against service standards and expectations.
• Assist with requests for proposals involving claims administrators.
• Monitor workers' compensation regulatory requirements and reporting obligations across applicable jurisdictions.
• Maintain required claim and insurance documentation and support audits by regulators, carriers, brokers, and internal audit teams.
• Assist in ensuring compliance with workers' compensation laws and company policies.
• Prepare workers' compensation underwriting data and exposure information for insurance renewals.
• Support acquisition due diligence involving workers' compensation liabilities and historical loss experience.
• Collaborate with safety and operational leadership to identify and mitigate workplace injury risks and recommend ways to improve claim outcomes and reduce total cost of risk.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior