Senior Revenue Ops Manager

Syncron • Sandy Springs, GA

84d • Hybrid

About The Position

Syncron is a leading SaaS company with over 20 years of experience, specializing in aftermarket solutions. Our Service Lifecycle Management Platform offers domain-fit solutions for: Supply Chain optimization, Pricing strategy, Service Fulfillment (e.g. warranty management, field service management, service parts management, knowledge management). Our company has a global presence with offices in US, UK, Germany, France, Italy, Japan, Poland, India and group headquarters in Sweden. We build upon the belief that our greatest strength is our People. Our unique company culture has been appreciated by our Employees. With this we are winning the hearts and minds of world-leading organizations, such as JCB, Kubota, Electrolux, Toyota, Renault and Hitachi.

About the role
Own and evolve Syncron's revenue technology ecosystem, ensuring our platforms, data and automation support a scalable, efficient and predictable revenue engine. Working closely with Marketing, Sales, Partners, Customer Success and RevOps, this role is responsible for the architecture, governance and continuous improvement of Salesforce and the wider revenue technology stack. We're looking for someone who enjoys solving complex business challenges through technology, designing scalable end to end solutions, simplifying processes and helping the business unlock greater value from its revenue platforms.

Requirements

• Strong Salesforce Administration experience within a complex B2B environment.
• Experience designing scalable CRM solutions, automation and business processes.
• Experience delivering Salesforce integrations and workflow automation.
• Strong understanding of the lead to cash lifecycle and Revenue Operations principles.
• Ability to translate business requirements into scalable technical solutions.
• Excellent stakeholder management and communication skills.

Nice To Haves

• Salesforce certifications.
• Experience with HubSpot, Gainsight and other revenue technology platforms.
• Experience supporting quoting, pricing or commercial workflow solutions within Salesforce.

Responsibilities

• Own Salesforce as Syncron's core CRM platform.
• Own the architecture, administration and continuous improvement of the wider revenue technology ecosystem, including platforms such as HubSpot, Gainsight, ZoomInfo, LinkedIn Sales Navigator and other integrated revenue technologies.
• Design scalable end to end business processes across Marketing, Sales, Partners, Customer Success and RevOps.
• Translate business requirements into sustainable technical solutions.
• Maintain high standards of CRM data quality and governance.
• Own platform governance, release management and technical documentation.
• Build trusted relationships across Marketing, Sales, Partner teams, Customer Success and RevOps.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed