Senior Revenue Manager

Marriott•New York, NY
•$107,000 - $144,000

About The Position

The Senior Revenue Manager manages rooms and function-space inventory to ensure it is properly allocated and restricted to maximize revenue and profits. The role builds rates, packages, and hotel sales-strategy information in inventory systems; recommends pricing and positioning for cluster properties; and oversees inventory management systems to verify that selling strategies are appropriate. It analyzes revenue, profit, and demand for rooms and space within a market or cluster, prepares forecasts, budgets, and weekly and daily projections, and evaluates progress and sales-strategy effectiveness. The position also prepares historical and forward-looking analyses of revenue and profit opportunities. The role executes revenue-management projects and strategy, monitors inventory and market conditions, and implements selling strategies across hotel reservation and inventory systems. It produces revenue analyses and forecasts for rooms and function space and provides functional expertise to general managers, property leadership teams, and market sales leaders. It also develops proactive relationships with internal stakeholders and may act as a liaison between properties and regional or corporate systems support.

Requirements

  • A two-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or a related major, plus 3 years of experience in revenue management, sales and marketing, or a related professional area; OR
  • A four-year bachelor's degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or a related major, plus 1 year of experience in revenue management, sales and marketing, or a related professional area.

Responsibilities

  • Manage room authorizations, rates, and restrictions.
  • Manage function-space authorizations, restrictions, and rental.
  • Manage rooms inventory to maximize cluster room revenue and transient revenue.
  • Maintain transient rooms inventory and release group rooms back into general inventory while ensuring clean booking windows.
  • Ensure hotel sales strategies are implemented effectively in reservation and inventory systems.
  • Prepare sales-strategy critiques and monitor transient and group inventory daily to maximize revenue potential.
  • Communicate, implement, and modify sales strategies and rate restrictions as market conditions change.
  • Support cluster selling initiatives by working with reservation centers.
  • Use reservation and demand-forecasting systems to determine, implement, and control selling strategies.
  • Ensure property diagnostic processes are used to maximize revenue and profits.
  • Initiate, implement, and evaluate revenue tests, and recommend improvements to revenue-management processes.
  • Ensure compliance with and participation in company promotions and eCommerce channels.
  • Ensure hotels follow brand strategies to maintain or increase RevPAR and RevPAS.
  • Participate in quarterly regional reviews, meetings, and planning activities; establish long-range objectives and drive execution of strategies.
  • Achieve performance, budget, and team goals; protect brand equity and address stakeholder needs.
  • Compile information and monitor actual sales against projected sales.
  • Create long-range rooms and catering forecasts by segment, update forecasts each period, and create weekly forecasts for property operations and staffing.
  • Conduct sales-strategy analysis and refine strategies to increase market share.
  • Maintain accurate reservation-system information and analyze period-end and other system data to identify trends, future need periods, and obstacles.
  • Generate transient-segment updates and assist with account diagnostics and validation of conclusions.
  • Provide revenue-analysis expertise to general managers, property leadership teams, and market sales leaders.
  • Prepare forecasts of revenue, profit, demand, and occupancy for rooms and function space, including three- and six-month, long-range, and budget forecasts.
  • Prepare revenue and profit opportunity analyses and manage revenue, profit, and demand data for rooms and function space.
  • Develop or use analytical tools and systems to maximize revenue and profit.
  • Analyze information, evaluate results, solve problems, and produce accurate, timely reports and presentations.
  • Develop and manage internal key stakeholder relationships proactively.
  • Act as a liaison between properties and regional or corporate systems support when necessary.
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