Senior Revenue Operations Manager
About The Position
Lattice is seeking a Senior Revenue Operations Manager to help scale and optimize our revenue engine across the entire customer lifecycle. In this role, you will partner with Revenue leadership to drive planning, forecasting, performance management, and strategic initiatives that enable predictable growth across new business, expansion, and customer retention. You will combine analytical rigor, business acumen, and cross-functional influence to identify opportunities, improve execution, and drive operational excellence across the Revenue organization. This role partners closely with Sales, Customer Success, Marketing, Finance, and Business Systems teams to align strategy and execution.
Requirements
- 6+ years of experience in Revenue Operations, Sales Operations, GTM Strategy, Business Operations, Consulting, or related analytical roles.
- Experience supporting multiple revenue functions, including Sales, Customer Success, Account Management, and/or Renewals organizations.
- Strong expertise in forecasting, planning, territory design, quota setting, compensation, and performance analytics.
- Deep understanding of SaaS revenue models and the metrics that drive acquisition, retention, and expansion.
- Advanced analytical skills with expertise in Excel/Google Sheets and BI tools such as Looker, Tableau, Sigma, or Power BI.
- Strong Salesforce experience and familiarity with modern GTM technologies including Gong, LeanData, Outreach, Saleforce, ZoomInfo, LinkedIn Sales Navigator, etc.
- Proven ability to influence senior leaders, manage complex cross-functional initiatives, and translate data into actionable business recommendations.
- Excellent communication, project management, and stakeholder management skills.
Responsibilities
- Partner with Revenue leadership to drive annual planning, territory design, capacity modeling, quota setting, and revenue target planning.
- Own forecasting and performance analysis across bookings, renewals, expansion, and overall revenue attainment.
- Develop reporting, dashboards, and business insights that enable data-driven decision-making and improve forecast accuracy.
- Optimize revenue processes, systems, and workflows across the GTM organization, ensuring teams can efficiently generate, manage, and close pipeline.
- Partner with Sales, Marketing, and Business Systems teams to improve lead management, territory coverage, account assignment, opportunity management, and overall seller productivity.
- Evaluate and enhance the GTM technology stack, identifying opportunities for automation, process simplification, and improved data quality.
- Identify opportunities to improve revenue performance, productivity, and operational efficiency across the customer lifecycle.
- Lead compensation design and analysis to ensure incentives align with company objectives and drive desired behaviors.
- Drive strategic GTM initiatives and cross-functional projects that support growth and operational scale.
- Establish and monitor KPIs, providing actionable recommendations to Revenue leadership.
- Serve as a trusted advisor to stakeholders across Revenue, Finance, Marketing, Customer Success, and Business Systems.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life, AD&D, and Disability Insurance
- Emergency Weather Support
- Wellness Apps
- Paid Parental Leave
- Paid Time off inclusive of holidays and sick time
- Commuter & Parking Accounts
- Lunches in the Office
- Internet and Phone Stipend
- 401(k) retirement plan
- Financial Planning
- Learning & Development Budget
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
