Senior Revenue Operations Manager - Eversight

Instacart
CA$140,000 - CA$147,500Remote

About The Position

Eversight, part of Instacart, is building next-generation data insights and analytics platforms that help leading CPGs & Retailers make smarter, faster decisions across pricing, promotions, retail media, and omni-commerce. We're hiring a Senior Revenue Operations Manager to build and run end-to-end revenue operations across our Commercial organization (Sales and Customer Success), spanning both CPG and Retail. This is a build-and-own role, not a request-response one: you'll identify what the business needs before it's escalated to you, bring a recommendation, and drive it to completion. You'll report directly to the Director of Sales Capabilities & Strategy, with broad latitude to design process, own reporting, and act as a trusted partner to commercial leadership across Eversight Sales, Customer Success, and Product, along with cross functional partners like Strategic Finance, Commercial Partnerships and Brand Partnerships.

Requirements

  • Bachelor's degree in Business, Analytics, Statistics, or related field
  • 7+ years of experience in Revenue Operations, Sales Operations, or a similar function within a SaaS company
  • Experience in CPG, Retail, or trade promotion/pricing analytics highly preferred
  • Proven ability to analyze and interpret complex data sets to deliver actionable insight
  • Fluent in using AI tools, agents, and workflow automations to eliminate manual reporting and data cleanup
  • Experience with SQL and Tableau
  • Exceptional verbal and written communication skills, with the ability to present findings to leadership
  • Demonstrated ability to identify challenges, prioritize solutions, and execute improvements independently
  • Adept at working cross-functionally with a focus on aligning multiple stakeholders toward shared goals
  • A self-starter able to operate independently in a fast-paced environment

Nice To Haves

  • MBA
  • Working knowledge of Salesforce and Planhat (or comparable CS platform)
  • Understanding of the CPG trade promotion, pricing, and revenue growth management landscape
  • Understanding of the Retail Merchandising landscape

Responsibilities

  • Build and run end-to-end revenue operations across the Commercial organization (Sales and Customer Success), spanning both CPG and Retail.
  • Identify what the business needs before it's escalated, bring a recommendation, and drive it to completion.
  • Design process, own reporting, and act as a trusted partner to commercial leadership.
  • Build standardized reporting and forecasting models across CPG and Retail.
  • Build and adopt dashboards across Sales and Customer Success.
  • Identify and fix operational gaps.
  • Build and ship AI tools, agents, and workflow automations.
  • Build trusted operational relationships across every team.
  • Build process documentation and standardized frameworks.

Benefits

  • Highly market-competitive compensation and benefits
  • New hire equity grant
  • Annual refresh grants
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