Manager – Revenue Operations

Latham & Watkins LLP • New York, NY

8d • $175,000 - $200,000 • Hybrid

About The Position

The Manager – Revenue Operations is an integral part of Latham’s Revenue Operations team. This role will be responsible for leveraging their knowledge and experience of billing and revenue management procedures and policy to contribute and support the firm’s revenue operations objectives, while overseeing end-to-end billing process in the practice office(s), including billing and collection efforts, leading the team in participation in various revenue-related campaigns. This role will be located in our New York office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence.

Requirements

• Possess exceptional and professional interpersonal skills (e.g., active listening), including superior written and verbal communication skills, and the ability to interact with people at all organizational levels
• Demonstrate thorough knowledge and understanding of the firm’s billing system or an ability to develop such knowledge and understanding
• Display strong knowledge of complex accounting principles and bookkeeping procedures, such as posting, balancing, debits and credits, and journal entries with the ability to perform mathematical functions, such as calculating ratios, and knowledge of algebraic formulas
• A bachelor’s degree or equivalent in Accounting or related field
• A minimum of five (5) years of relevant experience in increasingly complex accounting
• A minimum of seven (7) years of cumulative experience

Responsibilities

• Acting as a subject matter expert to billing attorneys, senior office and department leadership, and the Finance Committee
• Coordinating with the Revenue Operations team to implement and administer firmwide billing and inventory management best practices and procedures, and roll-outs of new software and financial system upgrades
• Acting as a liaison with local Finance Committee members in support of Finance Committee objectives; facilitating preparation and participation of Finance Committee calls and any actionable next steps resulting from calls
• Maintaining a continuing review of revenue-related procedures to assess areas for improved efficiency and resource allocation, and proactively suggesting new processes and solutions as needed to achieve the firm’s financial business objectives
• Promoting the “Gold Standard” process for inventory: managing billing completion percentages to ensure timely billing of inventory, monitoring reports related to the same, ensuring monthly inventory meetings take place with billing attorneys, and overseeing the delivery of collections support and accounts receivable follow up
• Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains

Benefits

• Bonuses awarded in recognition of both individual and firm performance
• Healthcare, life and disability insurance
• A generous 401k plan
• At least 11 paid holidays per year
• PTO program that accrues 23 days during the first year of employment and grows with tenure
• Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
• Professional development programs
• Employee discounts
• Affinity groups, networks, and coalitions for lawyers and staff

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level